Help & support
Strengthening scam protection: Introducing Confirmation of Payee
In an important step towards enhancing protections against scams and fraud, most retail Australian banks are introducing a new security feature, Confirmation of Payee. This is how it will work alongside CommBank’s existing NameCheck capability, and what that means for CommBank customers, as well as other financial institutions who implement both.
2 July 2025
Inspiring Aussies share their doubts in new CommBank campaign
Hear how Australians from sport, entertainment and social enterprise turned doubt into action – as part of CommBank’s refreshed brand platform championing everyone to fulfil their personal potential.
30 June 2025
CommBank Sunnybank delivers scam awareness in Mandarin
CommBank’s Sunnybank branch is helping the local community stay one step ahead of scams with inclusive safety seminars in English and Mandarin.
30 June 2025
CommBank harnesses near real-time, AI-powered intelligence to outsmart the scammers
In an Australian banking first, CommBank is collaborating with cyber-intelligence firm Apate.ai to harness near real-time scam intelligence and help protect Australians from harm.
27 June 2025
Journalists and members of the media can contact the CBA Media team by phone. Email us via media@cba.com.au. For all other enquiries, please visit: commbank.com.au/contact
High-resolution photos of Commonwealth Bank's leadership team and office buildings, for use by media and journalists.
Journalists can email media@cba.com.au or call us on (02) 9595 3219
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