Manage your personal loan anywhere, anytime

With NetBank and the CommBank app, you can keep track of your loan and stay up to date.

  • View your loan balance
  • View your loan statements as far back as seven years for open accounts and two years for closed accounts
  • Make extra repayments* from linked accounts

Change your repayment amount* or due date, plus much more.

Repayments & redraw

  • Making repayments using direct debit

    Direct debit saves you time as you don’t have to think about your loan repayments. Once it’s set up, your repayments will automatically be transferred from  your selected account by the due date so you’re not charged late fees.

    • You can change the amount*, frequency or date of your repayments, as well as the account your direct debit repayments are taken from, in NetBank. 
    • Set up or cancel direct debits, or make any other requests, by calling us on 13 1431, or by visiting your nearest CommBank branch.
    • If you’d like to set up a direct debit from another financial institution, just visit your nearest branch.
  • Flexible repayment options

    You can choose to make your personal loan repayments monthly, fortnightly or weekly. Increasing the frequency of your repayments* can help you pay less interest over the life of the loan.

    You can increase your repayments to pay off your loan faster and reduce the interest you’ll pay over time. Early repayment fees may apply on fixed rate personal loan accounts.

    Alternatively, you can reduce your repayments to free up some cash, provided you’ve gotten ahead on your loan by making additional repayments (on eligible products).

    When you change your repayments online, we’ll do all the checks to make sure your new repayment amount is enough to repay the loan in remaining contracted loan term.

  • Redraw

    If you’ve made additional repayments on your variable rate loan, you may have funds available to redraw. You can check your available redraw balance in CommBank app, NetBank or at any branch. Your available redraw balance may not include any repayments made towards your next monthly minimum repayment amount or uncleared cheques, and may reduce so that, by the end of your agreed loan term, both your loan balance and the available redraw will be zero. Uncleared direct debit payments, which can take up to five days to clear, may be included in your available redraw.

    To redraw, simply log on to NetBank or the CommBank app and transfer money from your available personal loan funds to your preferred transaction account. Alternatively, you can call us on 13 1431 or visit your nearest branch. 

    Learn more about redraw

Get more from your personal loan

  • Increase your loan amount

    If you’re looking to consolidate your debts, buy a new car or plan your next holiday, borrowing additional funds with your existing personal loan could be the perfect solution.

    You can apply to increase your loan in NetBank or the CommBank App, and most of your details will automatically appear on your application.

    Apply in NetBank

Paying out your personal loan

Need help with your loan repayment?

If you’re a CommBank customer who’s falling behind, or you think you may fall behind with repayments on your loans, don’t hesitate to get in touch with us or request financial assistance in NetBank.

We can work with you to come up with a solution that’s tailored to your needs if you're going through financial hardship.

Understanding your statement

Read our guide to understanding your personal loan statement

Learn more

Things you should know

  • * An Early Repayment Fee may apply for Fixed Rate Personal Loans if you make additional repayments exceeding $1,000 per year. We count a year as 12 months from the date you commence your fixed rate term, and every 12 months after that.

    A new interest rate may apply when you apply to increase your loan amount, however you will be notified of this before you proceed.

    Applications for finance are subject to the Bank’s normal credit approval. View the Personal Loan Terms and Conditions (PDF 284kb). Full terms and conditions will be included in our loan offer. Fees and charges are payable.