How do I put a temporary lock on my credit card?

See all Lost, stolen and damaged cards FAQs

Last updated 23 October 2014

To apply a temporary lock in NetBank:

  1. Select More from the navigation
  2. Choose Lost, stolen or damaged card
  3. Select Manage on the credit card you wish to lock
  4. Select Misplaced card.

To locate the feature in the CommBank app:

  1. Select Cards on the app home screen
  2. Choose the credit card you want to lock by tapping it
  3. Select Lost, stolen or damaged card 
  4. Select Misplaced card.



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