How do I email CommBank?
Last updated 23 February 2018
Existing customers with NetBank
NetBank customers can contact us via our secure email form. This form enables us to provide you with a personalised response within 2-3 days. To launch a secure email form, visit the Help page in NetBank and select the relevant category tab from Personal banking, Business banking, Insurance or Financial Planning & superannuation.
Remember you can:
- Update your contact details in NetBank
- Report your lost, stolen or damaged card in NetBank or the CommBank App
- Use our locator tool to find a branch, ATM or BSB
Did you know you can get your NetCode delivered via the CommBank app? Find out how.
New customer or not with NetBank?
If you are a Commonwealth Bank personal account holder and have your card, your PIN and a mobile phone that is on file with us, you can register for NetBank online now.