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How do I email CommBank?

See all Bank accounts FAQs

Last updated 23 February 2018

Existing customers with NetBank

NetBank customers can contact us via our secure email form. This form enables us to provide you with a personalised response within 2-3 days. To launch a secure email form, visit the Help page in NetBank and select the relevant category tab from Personal banking, Business banking, Insurance or Financial Planning & superannuation.

Remember you can:

Did you know you can get your NetCode delivered via the CommBank app? Find out how.

New customer or not with NetBank? 

If you’re not a Commonwealth Bank customer yet, you can find answers on our Support Community. You can also phone us or visit your nearest branch.

If you are a Commonwealth Bank personal account holder and have your card, your PIN and a mobile phone that is on file with us, you can register for NetBank online now.

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