Why did my online Debit Mastercard transaction get declined?
Last updated 23 February 2018
There could be a number of reasons why the payment was declined. A few could be:
- The website where you were using your card might be experiencing issues
- You may have set a lock on your card with Lock, block, limit
- Your Card number, CVC or expiry date may have been entered incorrectly
Check that you’re entering the right card details and try the transaction again on a different day and time. If your card is still being declined, call us any time on 13 2221.