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Why is my available funds different to my account balance?

Last updated 30 August 2018

The Available balance is the amount you currently have available to use. The Account balance is the total amount you have in your account that includes any pending transactions or other amounts yet to clear, such as cheques.

When you use the credit option on your card, or if you’ve used Tap & Pay, the transaction will be marked as Pending. Pending transactions can take up to 7 business days to clear.

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