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Why isn't the CommBank app working on my iPhone/iPad?

See all Technical support FAQs

Last updated 14 August 2018


There are several possible solutions. Try these:

  • Make sure you’ve updated your iOS operating system
  • Check you’ve downloaded the latest version of the CommBank app
  • Check the NetBank client number and password is correct (reset them if you need to)
  • Clear your History, Cookies and Cache from Device settings
  • Re-start your phone
  • Delete and reinstall the CommBank app

Still got the problem? Call 13 2221

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