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How long will it take for my home loan application to be processed?

See all Home loans FAQs

Last updated 31 August 2017


It depends on how complex your loan is and how quickly you’re able to provide the information we need.

Sometimes, we can provide you with your loan contracts within 60 minutes of walking into a branch. However, some loans are more complex than others and may take up to 4-7 business days.

How can I speed up the process?

Often, the process is delayed because we don’t have all the information that we need. To make your application process quick and easy, you can use our handy checklist to help you prepare the documents you need to provide.

Sometimes, we will need to complete a valuation of the property. Your lender will be able to advise you if we do. In that case, please let your real estate agent know so that they are prepared to quickly provide access to the property. The faster the valuer can access the property, the quicker we can process your application.

You can read our Home Buying Guide here for more details on the steps involved in your home loan application, as well as a step-by-step guide on buying your home and finding the right loan.

Talk to us

If you want to find out more about how we can help with your individual situation, contact us on 13 2224, 8am to 8pm AEST 7 days a week, or visit your local branch.

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