Saved passwords

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How do I stop my browser from saving my NetBank password?

See all Technical support FAQs

Last updated 11 April 2015

Some recent browser updates mean that you may now be prompted to save your NetBank password when logging on to NetBank.

If you have saved your NetBank password and would like to clear your saved password data, or disable the feature completely, you can do this through your browser settings. 

For security reasons, we recommend you never use this feature to store your NetBank password. This is of particular importance when using a public or shared computer as someone else could access your personal information without your knowledge.

If you need help accessing your browser settings we've provided links to the main browser websites below. Please note that in some cases your browser version may be different from that in the links and you may need to search the relevant site for more specific instructions.

·         Internet Explorer

·         Google Chrome

·         Safari

·         Firefox

For tips on choosing a secure password & using the ‘Remember client number’ feature please visit

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