Can I have access to my account before I arrive in Australia?
Last updated 11 September 2017
Due to security reasons and to ensure we protect your money, you cannot access your account before arriving in Australia. Once you arrive in the country, you need to visit the Commonwealth Bank branch mentioned in your 'Account Confirmation Letter' to activate your account/s. Please ensure you have the correct documents with you. Once we have confirmed your identity, we'll activate your accounts and we give you your Master DebitCard® and, if applicable, Credit Card (if available at that time).