Make sure you do the following to ensure you can receive NetCode while you’re overseas:
We also suggest you contact your mobile phone service provider prior to travelling as International roaming charges may apply.
If you’re unable to receive your NetCode because you’re overseas and are using a different phone number or can’t access the app, call us on +61 2 9999 3283 between 6am – 10pm (Australian time).
If you’d like reverse charges you’ll need to use a land line (not a mobile) to call the international operator of the country you’re in.
To protect your private information when using NetCode SMS, you can only tell us that you’ve changed your mobile phone number at your nearest branch. Here's more on our security capabilities and simple steps you can take to protect yourself every day, wherever you are online.
Full terms and conditions available on the CommBank app. The CommBank app is free to download however your mobile network provider charges you for accessing data on your phone. The CommBank app is available on Android operating systems 4.4+ and iOS operating system 9.0+. Terms and conditions are available on the app. NetBank access with NetCode SMS is required. Tap & Pay is available for compatible NFC enabled phones running Android 4.4 operating system or above and using genuine manufacturer battery - eligible transaction accounts and credit cards only.