Help & support
Get in touch
If you (or someone you know) is a CommBank customer and has been targeted or lost money as a result of being scammed, call us immediately 24/7 on 13 2221.
Report the scam via the Australian Cyber Security Centre. Reports may be referred to the police for possible investigation.
Take control and stay protected
Change your passwords and PINs straight away if you suspect your security has been compromised. Change these regularly as a preventative measure. If you’re concerned your device still has malware, take it to IT to have it checked.
Contact IDCARE on 1800 595 160 or via www.idcare.org. IDCARE is a free, Government-funded service that provides support to victims of identity crime.
Visit the ScamWatch website for more information on scams.