About Digital (Retail Banking Services)

Part of Retail Banking Services (RBS), Digital is CommBank’s centre of digital excellence. We’re responsible for bringing together CommBank brands and digital touchpoints to create an integrated and consistently exceptional customer experience. As a team, we’re focused on innovating, building and operating digital interactions for our customers.

Find out more about Digital at CommBank

Our programs

Graduate Recruitment Program

Our 18-month Digital Graduate Program includes structured rotations designed to build three core digital capabilities for our Graduates. Throughout the program you’ll get the chance to rotate through four different streams (Delivery, Creative, Strategic and Risk), giving you exposure to a wide range of digital tools, skills and projects.

  • In your first digital rotation you’ll work in a Delivery role in an area aligned to your interests, working with a team with diverse skills to help shape what a product will look like and overcome challenges as they arise.
  • In your second digital rotation you’ll work in a Creative role with teams such as Visual Design, User Experience and Human Centred Design. During this rotation you’ll develop your creative and problem-solving skills and be exposed to world-class digital design.
  • In your third digital rotation you’ll work in a Strategic role, developing your strategic thinking and critical thinking skills, and solving important business problems to support the financial wellbeing of our customers.
  • Finally, you will rotate in a Risk team, developing fundamental risk capabilities that will equip you to make sound business decisions during your career with us.

You’ll form part of a broader cohort under the RBS stream, which also incorporates our Commercial and Analytics Graduates. In addition to your four digital rotations, you'll have the opportunity to work with this broader cohort and get direct exposure to our customers through our branch network, call centres and other unique problem-solving and project experiences.

Your program also includes multiple professional development opportunities, including interactive masterclasses, training courses and graduate conferences. These collaborative sessions will enable you to develop leadership capabilities, and enhance your presentation skills and critical thinking. You’ll be exposed to topics such as emotional intelligence, resilience and leading through change, which will prepare you for success during the program and beyond.

We have roles available in Sydney for the Digital Graduate Program.
 

Summer Intern Program

This 10-week program gives you exposure across our diverse business. You’ll receive training and networking opportunities, be supported by a buddy and have the chance to contribute meaningfully to our business.

What we look for

We consider graduates from all degree backgrounds. However, to be successful in your career within our Digital Team, you need to be:

  • Innovative
  • A problem solver
  • Results driven
  • Creative
  • Solutions focused
  • Resilient
  • Strategically minded
  • Proactive

You are a strong role model of our purpose and values, and demonstrate leadership attributes. You have excellent interpersonal and communication skills and are passionate about delivering exceptional customer service. 

Benefits

As well as fine tuning your knowledge and understanding of our Digital Team, you’ll also benefit from:

  • Challenging work and diverse experience: You’ll get to work on exciting and diverse projects that make a difference. This will help you develop a range of new skills and experiences
  • Responsibility and autonomy: You’ll be trusted to deliver outcomes, with the support of your manager and your team, that contribute to CommBank’s strategic priorities and goals
  • An ever-improving Program: We're always refreshing and improving our program so you get the most exciting and engaging experience possible. Your development and experience will be overseen by our Graduate Council to ensure your experience is world class
  • Support: You’ll be mentored by a second-year graduate, experienced rotation managers and a Program Manager, who will help you develop and drive your own career
  • Endless opportunity: You are encouraged to discuss your career aspirations with your rotation manager and Program Manager, who can help make them a reality
  • Networking: You’ll have the chance to work with talented people, and form important relationships within the business
  • Community involvement: Engage the wider community beyond your day-to-day work through graduate-led community projects and initiatives.
  • Career success: The program is designed to set you up for your future career and long-term success at CommBank.

 

Where could the Program take you?

Our Digital Graduate Program is designed to set you up for success in a range of different career paths within CommBank Digital. Teams you could land in beyond the program include:

  • Human Centred Design
  • Visual Design
  • User Experience
  • Digital Strategy
  • Digital Operations
  • Social Impact
  • Financial Wellbeing
  • Behavioural Economics
  • Digital Risk
  • Organisational Change Management
  • Digital Retail
  • Digital Business
  • Digital Publishing
  • Digital Sales Optimisation.

Awards and recognition

Award logo: The Australian Top 100 award

The Australian Top 100 

Graduate Employer 2020
#1 Banking and Finance sector

Award logo: Australian Financial Review and GradConnection Top 100

Australian Financial Review  & GradConnection Top100 Graduate Employers Ranking

Graduate Employer 2020
#9 Most popular Employer

Award logo: Top Graduate Employers 2019

Top Graduate Employers 2020