Retail Banking Services Graduate & Summer Intern Programs

Graduate Program

The RBS (Commercial) stream offers an 18-month head office program and includes four rotations through key Retail Bank areas (Channel Support, Risk, Product and a specialisation of your choice), which will allow you to build diverse capabilities.

• During your first rotation you’ll work in a Channel Support team. Channel Support is a head office function of our business that directly supports our branch and call centre staff to do their jobs effectively. These teams have a range of work you can get involved in, including business development, communications, change management, strategic projects and business performance analysis.
• In your second rotation you’ll work in a Risk team, developing fundamental risk capabilities that will equip you to make more sound business decisions during your career in RBS.
• During your third rotation you’ll work in a Product team on our Home Loans, Personal Loans, Credit Cards, Deposits or Transaction products. Our Product teams are made up of a range of functions you can get involved in, including:
  
  • Product development and profit & loss management
  • Acquisition and retention strategy
  • Product pricing
  • Customer experience
  • Strategic projects and process improvement
  • Risk management.
• For your fourth rotation you’ll work in a specialisation of your choice. Here you can explore areas that align most to your passions and future career plans. Options include: 
  • Digital Analytics
  • Digital and Technology
  • Advice and Insurance
  • Payments Development
  • Strategy.

You will form part of a broader cohort under the RBS stream, which also incorporates our Digital and Analytics Graduates. In addition to your four RBS (Commercial) rotations, you’ll also have the opportunity to work with this broader cohort and get direct exposure to our customers through our branch network, contact centres and other unique problem-solving and project experiences

Your program also includes multiple professional development opportunities, including interactive masterclasses, training courses and graduate conferences. These collaborative sessions will enable you to develop leadership capabilities, enhance your presentation skills and critical thinking. You’ll be exposed to topics such as emotional intelligence, resilience and leading through change, which will prepare you for success during the program and beyond

We have roles available in Sydney for the RBS (Commercial) Program.

Where could the Program take you?

Our Graduate Program is designed to set you up for success in a range of different career paths within our Retail Bank. Teams you could land in beyond your program include:

• Strategic Projects
• Product
• Customer Insights
• Payments Development
• Pricing
• Customer Experience
• Communications
• Business Development
• Risk Management.

Summer Intern Program

This 10-week Program provides exposure across our diverse business. You’ll receive training and networking opportunities, be supported by a buddy and have the chance to contribute meaningfully to our business.

We consider graduates from all degree backgrounds. However, to be successful in your career in the Retail Bank you need to be innovative, results driven, a problem solver, solutions focused, resilient, strategically minded and proactive.

You are a strong role model of our purpose and values, and demonstrate leadership attributes. You have excellent interpersonal and communication skills, and are commercially minded and passionate about delivering exceptional customer service.

As well as building a strong understanding of the RBS area of CommBank, you’ll also benefit from:

• Challenging work and diverse experience: You’ll work on exciting and diverse projects that make a difference. This will help you develop a range of new skills and experiences
• Responsibility and autonomy: With the support of your manager and your team, you’ll be trusted to deliver outcomes that contribute to CommBank’s strategic priorities and goals
• An ever-improving Program: We're always refreshing and improving our program so you get the most exciting and engaging experience possible. Your development and experience will be overseen by our Graduate Council to ensure your experience is world class
• Support: You’ll be mentored by a second-year graduate, experienced rotation managers and a Program Manager, who will help you develop and drive your own career
• Career success: The program is designed to set you up for your future career and long-term success at CommBank
• Endless opportunity: You are encouraged to discuss your career aspirations with your rotation manager and Program Manager, who can help make them a reality
• Networking: You’ll have the chance to work with talented people and form important relationships within the business
•  Community involvement: Engage the wider community beyond your day-to-day work through graduate-led community projects and initiatives.