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Our vision is to excel at securing and enhancing the financial wellbeing of people, businesses and communities and a key requirement to achieve this is that we maintain the highest professional standards and act with integrity during the course of our business activities.
Click on the Corporate governance tab to read about our: corporate governance statement; risk management framework; shareholder communication processes; Code of Conduct; anti-bribery and corruption policy; and SpeakUP program.
Click on the Preventing financial crime tab to learn about our programs for: anti-money laundering and counter terrorism financing; anti-bribery and corruption; data security and privacy; economic and trade sanctions; and managing fraud.
Our Code of Conduct, which sets out expectations for how we act, solve problems and make decisions.
Our anti-bribery and corruption policy and framework outlines the zero tolerance for bribery, corruption and facilitation payments and which extends to all employees, directors, contractors and suppliers who are working on behalf of the Group
Our speak up program for our employees, service providers and suppliers to report concerns about unethical behaviour and corruption.
The Group has a broad range of diverse suppliers which presents a great opportunity to grow our social procurement commitments, supporting our suppliers and communities. We are building strong foundations which include:
A commitment to responsible procurement practices within our supply chain through all competitive tenders;
Ensuring our suppliers are assessed and selected on criteria such as WH&S, commitment to Indigenous Australians and environmental performance; and
Running competitive tenders through our centralised procurement system to assess sustainability
The Group also has a Procurement Policy requiring all employees to adopt strategies to avoid unnecessary consumption and manage demand as well as support suppliers who are socially responsible and adopt ethical practices.
We work with suppliers to remedy any minor issues identified during the compliance and audit process, however we will not use suppliers who do not meet minimum labour standards and health and safety requirements.
The Group is proud to be a founding member of Supply Nation (formerly AIMSC), a not-for-profit membership body supporting small-to-medium Indigenous suppliers. We work collaboratively with Supply Nation to help build capacity amongst Indigenous businesses, by:
Including Indigenous suppliers on our preferred supplier list, and promoting these to Group employees
Encouraging our suppliers to support Indigenous Australians by including a ‘Commitment to Indigenous Australians’ tender schedule in all formal tenders
Mentoring Indigenous businesses
Connecting Indigenous suppliers with larger organisations in our supply chain.