Help & support
Get $20 off with DoorDash and access to a 3 month DoorDash DashPass (with unlimited $0 delivery fees) when you open your first transaction account by 6 July 2025 and make an eligible $100 deposit.^
With CommBank Yello, you could be recognised with discounts, cashbacks and exclusive offers when you make 5+ eligible transactions each month from your Smart Access account.*
Smarter digital banking tools
Extra everyday benefits and rewards
Support to manage your financial future
We reward you with cashback and offers tailored to you when you spend at popular brands with CommBank Yello Cashback Offers.2
Earn great interest rates on your savings when you link a NetBank Saver account.
Stay in control of your money with our automated tools, set savings goals and start investing in your future.
Get a Debit Mastercard when you open a Smart Access account online.
Use it for ATM withdrawals and purchases worldwide, online or over the phone, using your card, smartphone or wearable.
$4 or $0; the fee will be waived if:
Fee-free cash withdrawals when using a CommBank ATM - Australia’s largest bank owned ATM network.4
See all rates and fees for overseas transactions.5
This account doesn't earn interest. To earn interest on your savings, you can easily open an online savings account linked to your CommBank bank account when opening your account, or at a later date.
$15 fee may apply when on a given day, certain payments go through which exceed the then available funds in your account or any agreed overdraft limit. You can only incur one overdraw fee per account per day, regardless of the number of transactions or payments you make on that day.6
You can avoid this fee by switching off the overdraw feature. Simply log on to the CommBank app or NetBank and opt out via the overdrawing preferences located in account settings. You can also give us a call or visit your nearest branch.
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Money saving tips
Save money on gifting and entertaining this summer with clever tips from everyday Australians.
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Sales may be an opportunity to stretch your dollars, if you go in with a plan.
Once we’ve verified your identity, you can start banking straight away.
You'll need to complete your ID verification within 20 days of opening your account, or your account may automatically close. If you miss this timing, you can reapply at any CommBank branch.
While your Debit Mastercard is on its way to you, download the CommBank app or log on to NetBank to:
Have your Australian driver’s licence, Proof of Age card (issued by an Australian state or territory), passport, Medicare card, or Australian birth certificate handy.
Having more than one form of ID will improve your chances of passing the online ID check.
You can complete your ID check in-branch too – you’ll just need to bring these documents.
Each time you open an account that may pay interest, we give you the option to provide your TFN, ABN or TFN Exemption.
You don't have to provide these, but if the account earns interest, CommBank is legally required to withhold tax from any interest earned above a certain threshold.
We’ll also ask you about your tax residency (a Government requirement).
To eligible for the DoorDash offer you must open a new Everyday Smart Access account within the offer period (26 May to 6 July 2025) and make a deposit of $100 AUD (or more) in one transaction before 10 August 2025.
Offer is only available to new customers, single account holders, and on their first account. You must 18 years of age or older, to be eligible for this offer.
You will have until 11:59PM AEST, 10 August 2025 to settle a deposit of $100 AUD (or more) in one transaction, in your new Everyday Smart Access account.
Your deposit of $100 AUD (or more) must be settled by this date (not pending). Note pending transactions generally take 3 to 5 business days to be settled, although some can take up to 10 business days.
CommBank will email a unique promo code for the $20 DoorDash voucher to you, within 45 days of you meeting the offer eligibility criteria.
If you have not received your email with the unique promo code for the $20 DoorDash voucher, please check your Junk folder first.
If you cannot locate the email, please contact CommBank on 132221, or visit your local branch.
If your unique DoorDash promo code is not working, please contact DoorDash Customer Support on 1800 958 316 for assistance.
If your order was partially fulfilled or cancelled by the merchant, you will receive any email from DoorDash with instructions on how to refund the service/delivery fees back onto your original form of payment. With regards to the $20 off promo code you will need to contact DoorDash Customer Support on 1800 958 316 for assistance 24 hours, 7 days a week.
You must redeem the $20 DoorDash promo code by 31 October 2025 (11:59 pm, AEST).
You must make a minimum order of $20 (excluding service and delivery fees) to be able to redeem the promo code for $20 off your DoorDash order.
If you are a new customer to DoorDash, the delivery fee will be waived on your first order. You will only be charged a service fee.
If you are an existing DoorDash customer, you will be charged for both the service and delivery fee on your order.
The $20 DoorDash promotion can only be redeemed on the value of the order excluding the service and delivery fees.
After you redeem the $20 off your DoorDash order, you will receive an email from DoorDash with a unique link to redeem the 3 month DashPass offer up to 24 hours after your order has been delivered. Ensure you have opted into receiving communications from DoorDash to receive the offer. Refer to Manage your DoorDash Email Preferences for more information.
The unique link that you will receive from DoorDash must be redeemed by no later than 30 November 2025 (11:59 PM, AEST).
If you do not activate the DashPass by this time you will forfeit the 3 month DashPass.
If you have not received the DoorDash DashPass redemption email, please check your Junk folder first. Otherwise you can contact DoorDash Customer Support on 1800 958 316.
If you have an existing DoorDash DashPass, in order to redeem the CommBank 3 month DashPass offer you will first need to cancel your current subscription, and then redeem the new offer.
Please refer to DashPass FAQs on how to cancel.
If you do not wish to continue with the DashPass subscription after the 3 month offer period ends, then you will need to cancel the DashPass subscription before the 3 month offer period ends. Please refer to DashPass FAQs on how to cancel.
If you do not cancel the DashPass subscription before the end of the 3 month offer period, at the end of the 3 month offer period your DashPass subscription will automatically continue and you will continue to be charged the monthly DashPass subscription fee applicable at that time.
Canstar - Bank of the year (Digital Banking).
^ DoorDash x CBA Offer eligibility criteria: To be eligible to receive $20 off a DoorDash order and access to a 3 month free period for DoorDash DashPass, you must open a new CommBank Everyday Smart Access account online or in branch between 26 May 2025 (12:01am, AEST) and 6 July 2025 (11:59pm, AEST) and make a minimum deposit of $100 (AUD) or more in one transaction (eligible deposit) before 10 August 2025 (11:59PM, AEST). Offer available for new customers and single account holders only. Excludes new joint accounts. The offer is valid on your first Everyday Smart Access account opened only. Customer eligibility criteria: To be eligible for the offer you must (a) have never held an Everyday Smart Access Account before, (b) be 18 years of age or over, (c) provide a valid email address when opening your new Everyday Smart Access account and be registered to NetBank. Eligible deposit: The eligible deposit must be a single deposit of $100 AUD (or more) which is settled (not pending) by 11:59PM, AEST 10 August 2025. The eligible deposit can be (a) payments or transfers from a third-party account including accounts with another financial institution where you are the account holder, joint account holder or a cardholder or (b) cash deposit at an ATM or CommBank branch. The following payments are not considered eligible for the eligible deposit: (a) Payments or transfers from another CommBank account where you are the account holder, joint account holder or a cardholder or (b) Payments or transfers from accounts that are associated with your CommBank customer record (including where you are not the account holder) through transferring between your own accounts, or other accounts related to you within CommBank.
Offer Redemption: Eligible customers will receive instructions on how to redeem the $20 off a DoorDash order and access to the 3-month free period for DoorDash DashPass via the email address provided to CommBank at the time of applying for the Everyday Account. The offer redemption instructions will be emailed to your email address within 45 days once you meet the DoorDash x CBA Offer eligibility criteria. The new Everyday Smart Access account must remain open during this period in order to receive the offer. Limited to one offer per eligible account per customer. This offer is not available in conjunction with any other Everyday Smart Access account offer. This offer may be withdrawn, amended, or extended at any time.
$20 off a DoorDash Order: New eligible CommBank customers only. Use your unique promo code provided by CommBank to receive $20 off your DoorDash order. Only on orders $20+ (excluding fees). Max discount is $20. At select stores only and excludes alcohol. One redemption per person. This promo code is valid until 31 October 2025 (11:59pm, AEST). If you have not received the promo code, please refer to FAQs. Fees & terms apply. DoorDash DashPass Redemption: Offer strictly valid for customers of the Commonwealth Bank of Australia ABN 48 123 123 124 (CommBank) who successfully redeemed the offer to receive $20 off their DoorDash order using their unique promo code by CommBank (CBA Offer). Offer is for users to receive a free 3-month subscription to DashPass valued at $29.97 incl. GST ($9.99 incl. GST per month). To redeem the offer, users must sign up for DashPass by 11:59pm AEDT on 30 November 2025 using the unique URL provided in the DashPass offer email from DoorDash. This email will be sent to the address linked to the DoorDash account the customer used to redeem the CBA offer. Free DashPass period starts from the day the user successfully signs up to DashPass. If you are an existing DashPass member, you are eligible to redeem the offer provided that you cancel your current DashPass subscription and follow the redemption requirements above to redeem the offer. Unless cancelled before expiry of the free period, the user’s DashPass subscription will automatically renew at DoorDash’s then current standard monthly fee (currently $9.99/month incl. GST) plus any other applicable charges. Full DashPass T&Cs apply - see www.doordash.com/terms. By redeeming the offer, users agree to comply with these terms. Users may cancel their DashPass subscription at any time during the 3-month period without incurring any charges. Must have or create a valid DoorDash account with a valid form of accepted payment on file. Cannot be exchanged, redeemed or substituted for cash or other currency. Non-transferable. Subject to applicable laws, DoorDash may vary, update or cancel this offer at any time. By redeeming the offer, you agree that DoorDash may share offer redemption details with CommBank. See DoorDash Privacy information and CommBank Privacy Policy.
* Ongoing eligibility conditions apply – see CommBank Yello page for full terms and conditions.
1 Monthly account fee waived for accounts with at least $2,000 deposited each calendar month (excludes Bank initiated transactions). A monthly account fee waiver will also apply if you’re under 30 years of age. You may also be eligible for a different monthly account fee exemption if you have an aged, disability or war veterans’ pension deposited in your account, have a balance of $50,000 or more in eligible contributing accounts, are reliant on over the counter services because of a disability or have an eligible home loan. Find out more about rates and fees.
2 The CommBank Yello Cashback Offers program (‘CommBank Yello Cashback Offers’) rewards you with cashback after you activate (where required) an offer presented to you via the CommBank app and you make a purchase in accordance with the Terms and Conditions of that offer. Cashback is typically received within 14 business days of a qualifying purchase, but in some cases may take longer. If you are not already enrolled, you can enrol if you are at least 18 years old, hold an eligible CommBank credit Mastercard or debit Mastercard, Business credit Mastercard or StepPay digital card, and meet the ‘Base eligibility criteria’ in the ‘CommBank Yello Terms and Conditions’ (latest version available on our website at commbank.com.au) (‘CommBank Yello’).
3 We predict your bills based on patterns in your transactions, how much you pay and when. We may not predict all of your bills. Our prediction date and amounts may be different from your actual bill. Check your bills and due dates to avoid late fees or paying an incorrect amount. See 'Bills and payments' in the CommBank app Terms and Conditions for full details.
4 Independent ATM providers may charge a withdrawal fee.
5 This includes purchases made in Australia (for example online), where the merchant is located overseas or the financial institution or entity processing the transaction is located overseas.
6 The overdraw fee is usually charged the next calendar day.
The account can be overdrawn to cover any accidental or unplanned shortfall in funds to meet a payment. This feature is only available for customers over 18. Customers can also set up Overdrawn Account alerts via NetBank or the CommBank App. These alerts are sent as CommBank App push notifications or SMS.
7 QR Cardless deposits and QR Cardless withdrawals can only be completed with the CommBank app on CommBank app registered devices at a compatible CommBank ATM (only available to QR Cardless eligible CommBank accounts). Daily deposits and withdrawals limits apply. Full terms and conditions in the CommBank app. See also QR Cardless Deposits and QR Cardless Withdrawals.
8 The recipient needs to have an Australian bank account (with BSB and account number) and have an active mobile phone number.
9 Travel Booking is provided by Hopper Inc (Hopper). Hopper is not part of the CBA Group. CBA is not responsible for the content on this portal, nor the provision of any of the services that are offered through this portal. The services offered are subject to the Travel Booking terms and conditions. CBA does not guarantee the obligations or performance of Hopper or the services it offers. CommBank Awards customers can choose to use all or part or all of their Awards points for payment of their booking.
CommBank will receive a portion of the revenue generated from the Travel Booking platform.
The CommBank app is free to download however your mobile network provider charges you for accessing data on your phone. Find out about the minimum operating system requirements on the CommBank app page. Terms and conditions are available in the app. NetBank access with NetCode SMS is required.
The target market for this product will be found within the product's Target Market Determination, available at commbank.com.au/tmd
The advice on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the advice, consider its appropriateness to your circumstances. Please view our Financial Services Guide (PDF). Full terms and conditions for the transaction and savings accounts (PDF) mentioned and Electronic Banking (PDF) are available here or from any branch of the Commonwealth Bank.
Electronic transactions can be made via Commonwealth Bank ATMs and Bankwest ATMs, online with NetBank, via telephone banking or EFTPOS in Australia.
Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated.
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