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We explore the strategies firms use to ensure they have the workforce resources and capabilities to deliver to clients’ changing needs.
Consumer satisfaction with retail delivery and pick-up services is mixed. Retailers have an opportunity to optimise these services to keep pace with changing shopper expectations.
From smart vehicles that pay for their own petrol to smart buildings reordering stock: is your business prepared for the future?
History shows that crises often lead to significant change in the way things are done. But it is doubtful many initially anticipated that COVID-19 could fast track Australia into a cashless society.
Global adoption of a universal payments language continues apace. Together with APIs, it is leading to richer data exchanges and enhanced customer experiences.
Australia could become Asia-Pacific’s first cashless society by 2022.
The publications on this page are published solely for information purposes. As they have been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances and if necessary seek the appropriate professional advice. Any opinions, conclusions or recommendations are reasonably held or made, based on the information available at the time of each publications compilation, but no representation or warranty, either expressed or implied, is made or provided as to the accuracy, reliability or completeness of any statement made. Commonwealth Bank of Australia ABN 48 123 123 124.