Help & support
Stay on top of your business finances with tools and insights tailored to your business.
Track incoming and outgoing cash flow on eligible business accounts3 straight from the app.
Know when your account balance is low, overdrawn, or if you've just been paid4 so you can stay in control of your business finances.
Get bill predictions based on your past transactions. See how much you'll need to set aside for your bills up to 12 months in advance.5
Learn who your most valuable customers are with Daily IQ. Plus, tap into spending trends in your area to help you get ahead of the curve.6
Eligible business customers7 can get access to benefits and great value offers – simply for being our customer.
Discover government grants, rebates and concessions that could be used towards running your business.
Get started with a Business Transaction Account - winner of Mozo's Small Business Exceptional Everyday Account Award 5 years in a row.10
Here's how to set up your business profile in the CommBank app:
Changes to your business profile in the CommBank app will not affect your business accounts or business contact details.
To be eligible, you need to have access to business accounts or products in the CommBank app. Eligible accounts/products include a Business Transaction Account, merchant terminals or business loans.
You also need to have CommBank app version 5.0 and above on your phone.
Once your business profile is set up, you'll see an arrow next to your profile picture which lets you switch between business and personal profiles with a simple tap.
Yes, you can delete your business profile. Once the business profile is deleted, your business and personal accounts will no longer be separated.
To delete your business profile:
You'll have the option to set up a business profile again if you choose to.
As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on this advice, consider its appropriateness to your circumstances. Full terms and conditions for the CommBank app are available on the app.
You can view the Terms and Conditions for Business Transaction and Savings Accounts (PDF), our Financial Services Guide (PDF) and the Electronic Banking Terms and Conditions (PDF) and should consider them before making any decision about these products and services. Bank fees and charges may apply.
The target market for these products will be found within the product's Target Market Determination available here.
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1 To prevent fraud we can only allow you to register the primary mobile number already linked to your CommBank customer profile. If you'd like to use a different mobile number or need to update your details please call 13 2221. For security reasons, a hold may apply on first time payments. The delay allows fraud security checks to take place and gives you time to alert us to unauthorised or suspicious activity on your account. Subsequent payments should be received in under a minute. PayID® is a registered trademark of NPP Australia Limited.
2 QR Cardless deposits and QR Cardless withdrawals can only be completed with the CommBank app on CommBank app registered devices at a CommBank ATM (only available to QR Cardless eligible CommBank accounts). Daily deposits and withdrawals limits apply. Full terms and conditions in the CommBank app.
3 Business Cash Flow View shows account information for these accounts: Business Transaction Accounts, Cheque Account Bearing Interest, Business credit cards and CommBank Neo for Business. Business cash flow is a tool for general information only and should not be solely relied on to make business, accounting, financial, tax decisions or to reconcile your accounts. While we try to present accurate information, we can't guarantee the accuracy or completeness of the information. Your preferences regarding transactions and accounts will be handled in accordance with our Group Privacy Statement.
4 CommBank does not charge for the alerts service, but you may incur message and data charges from your telecommunications service provider. Alerts are sent in real-time 24/7. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures and system capacity limitations. Please check your available funds before entering into any transactions. Alerts may be suspended by CommBank at any time without notice.
5 We predict your bills based on patterns in your transactions, how much you pay and when. We may not predict all of your bills. Our prediction date and amounts may be different from your actual bill. Check your bills and due dates to avoid late fees or paying an incorrect amount. See Bills and payments in the CommBank app Terms and Conditions for full details.
6 Daily IQ has been prepared as a research tool for general informational purposes only and should not be relied on to make business decisions or for account reconciliation. The information may be incomplete or not up to date and may contain errors and omissions. Any projections and forecasts are based on a number of assumptions and estimates, including future events and contingencies, which may be inaccurate.
7 CommBank Yello for Business is available to selected business customers who meet certain eligibility criteria. A customer who meets the eligibility criteria but who has not been selected to participate in CommBank Yello for Business, will not be able to access the program. For more information on eligibility, refer to the CommBank Yello for Business Terms and Conditions.
8 You must enable push notifications on your registered device in the CommBank app to receive alert notifications.
9 CallerCheck allows you to verify whether a caller claiming to be from CommBank is legitimate, by sending a secure notification to the CommBank app. Simply ask the caller to use CallerCheck and follow the prompts.
10 The Small Business Exceptional Everyday Account award was received in 2020-2024 for our Business Transaction Account - $0 monthly account fee option. For more information, visit mozo.com.au.
Apple, the Apple logo & iPhone are trademarks of Apple Inc, registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and Android are trademarks of Google Inc. PayID is a trademark of NPP Australia Limited. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
