Help & support
Fast Payment is a feature that lets you send money to most Australian financial institutions through the New Payments Platform (NPP).
We can guide you through the process when making your first Fast Payment with CommBiz.
See the rates and fees section of the CommBiz Terms and Conditions for information about CommBiz fees.
NPP transaction data is provided in the BAI2, BTRS and BTRS Enriched Reports. Call 13 2339 for a copy of the most recent file specification version.
PayID registration is optional. You can send payments to a PayID without having one yourself, and you can still use BSB and account number to receive payments if you'd like.
There are four types of PayID:
For now, you're not able to register a PayID directly on the CommBiz platform. Discover how to register a PayID with a mobile number, email and business number.
There are a number of CommBank accounts which can be linked to your PayID.
You can only make single Fast Payments at the moment. This will be available in the future.
Fast Payments are available 24/7, 365 days of the year and will typically be settled in under 60 seconds. Payments may be subject to checks and holds at the sending or receiving bank.
This is your own unique way of identifying any Fast Payments you make that can help identify and reconcile payments, like an invoice number
For now, you’re not able to store PayIDs in the CommBiz address book.
1 Fast Payments can only be sent to eligible accounts that can receive Fast Payments through the NPP. In CommBiz, we will let you know to use a different payment method if the payee’s BSB is not NPP reachable and therefore cannot receive Fast Payments. A Fast Payment transaction may still be rejected even if it passes BSB reachability check but the payee account is not NPP reachable (e.g. closed account). We will provide the payment rejection status within the “Transaction Group Status List” screen in CommBiz.
PayID® is a registered trademark of NPP Australia Limited.