Help & support
If you’re already on the go, could you boost your potential by getting online too? It’s easier than ever to build a website from scratch, or add a shopping cart or start accepting payments on your existing site.
As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Merchant Agreement (PDF), Smart Mini Terms (PDF), Financial Services Guide (PDF) and Operator and User Guides at our merchant support hub.
1 Same day settlement is available on all EFTPOS transactions made before 9.30pm (Sydney/Melbourne time) and all eCommerce transactions made before 5:30pm (Sydney/Melbourne time) for eligible customers with a CommBank Business Transaction Account and a linked CommBank merchant facility.
2A Business Transaction Account is required to settle your transactions, if you apply online through NetBank. You can choose to settle your transactions to an alternate account held with us or another financial service provider by calling our Merchant Sales team on 1800 730 554, any time after your application is finalised. Terms, conditions, fees and charges apply to Business Transaction Accounts and NetBank. Read the Terms and Conditions for Business Transaction and Savings Accounts (PDF) and the Electronic Banking Terms and Conditions (PDF) and consider whether these products are right for you. The target market for this product can be found within the product’s Target Market Determination.
3 1.1% covers Mastercard, Visa, AMEX, JCB, eftpos, and UnionPay transactions (additional costs may apply for all other cards). AMEX is subject to approval, available to eligible customers only. Eligibility criteria, terms and conditions apply. Please contact AMEX for more information on 1300 363 614, available weekdays 8am to 6pm Sydney time.
4 $0 Smart Mini offer is valid while stocks last. The $0 Smart Mini offer is subject to change without prior notification. We reserve the right to modify or revoke this offer at any time, for any reason. A maximum cost of five Smart Mini readers will be waived per valid, new merchant number you have with us. All other terms, conditions, fees and charges apply to our merchant services. Offer does not include the Smart Mini dock which will remain at $39. For more information on our range of EFTPOS products and pricing plans, visit commbank.com.au/merchants.
* If your Smart Mini application is approved, you will receive a black Smart Mini reader(s).