Retail Insights edition 2 is an in-depth analysis of the state of the Australian retail sector. In this edition, we surveyed 380 Australian retailers about their business intentions for the coming year, and the impact of customer experience, loyalty programs and personalisation on their business performance. To view the latest insights, download the report below.
Tools to grow your business
Do you know what your customers are saying about your business on social media? In this omni-channel environment it helps to understand what’s being said about your business on social media.Learn more
Does your business have the latest EFTPOS solution?
Our clever new EFTPOS tablet lets you do more than just take payments. Albert comes with a range of apps that makes it quick and easy for you to do things like email receipts to your customers, cash up at night and view real time customer analytics using our Daily IQ app.
You can even design your own apps to create loyalty and engagement programs for your customers that differentiate you from your competitors.
And with Albert that’s all possible from a single device.Learn more
Your business in context
Share of online retail spend in Australia is lower than in Great Britain and the US. Research from Client Analytics team shows growth slowing across online retail.Find out more about what this could mean for your business