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Retail Insights

Retail insights

Retail Insights edition 2 is an in-depth analysis of the state of the Australian retail sector. In this edition, we surveyed 380 Australian retailers about their business intentions for the coming year, and the impact of customer experience, loyalty programs and personalisation on their business performance. To view the latest insights, download the report below.

Tools to grow your business

Whether you’re deciding to expand your business, or gain a better understanding of the buying behaviours of current and potential customers, we can provide you with detailed analytics to help you make that decision.

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Daily IQ

Daily IQ

Free to all CommBiz customers, the Daily IQ app shows you cash flow and customer spending behaviours in one easy to read dashboard. 

Learn more
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Local measure

Do you know what your customers are saying about your business on social media? In this omni-channel environment it helps to understand what’s being said about your business on social media.

Learn more

Does your business have the latest EFTPOS solution?

Our clever new EFTPOS tablet lets you do more than just take payments. Albert comes with a range of apps that makes it quick and easy for you to do things like email receipts to your customers, cash up at night and view real time customer analytics using our Daily IQ app.

You can even design your own apps to create loyalty and engagement programs for your customers that differentiate you from your competitors.

And with Albert that’s all possible from a single device.

Learn more
Albert tablet

Your business in context

Woman shopping

Future Business Index

Our quarterly Future Business Index shows that confidence in the mid-market Retail sector is booming on the back of better conditions and growing revenue.

More Future Business Index reports
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Online Retail Report

Share of online retail spend in Australia is lower than in Great Britain and the US. Research from Client Analytics team shows growth slowing across online retail.

Find out more about what this could mean for your business
Reading a report

From the blog

The CommBank blog makes it easy for you to stay up to date with new technology and economic sentiment impacting the retail sector.

Keep reading

Banking solutions

Man paying with credit card

We can help you choose the right payment solution for your business. Talk to us about how we can make it easy to accept both in-store and online payments from your customers. 

Learn more about merchant services
Woman on laptop

Our online solutions let you track your account activity from anywhere in the world, so you can access and transact on your business accounts anytime of the day.

Learn more about online banking products
Business men

We can help you manage the import and export requirements for your  business and help you embed a strategic approach to managing currency fluctuations. 

Learn more about our trade finance
Business meeting

Our specialist capital raising and lending team can help your business access capital and debt solutions that support the goals of your business.

Learn more about capital raising

Contacts

Executive Manager, Industry Insights

Request a callback
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