Help & support
What's changing | Current | From 1 February 2027 |
Monthly fee | $6 | $8 |
Purchase interest rate (standard) | 13.99% p.a. | 14.99% p.a. |
Purchase interest rate (personalised rate range) | 10.99% – 15.99% p.a. | 11.99% – 16.99% p.a. |
Cash advance interest rate | 21.99% p.a. | 23.99% p.a. |
Cash advance fee | $4.00 or 3.00% of the transaction amount – whichever is greater (or $4.00 if your closing balance was in credit the previous business day). Capped at $300. | $4.00 or 3.50% of the transaction amount – whichever is greater (or $4.00 if your closing balance was in credit the previous business day). The current maximum fee cap of $300 will no longer apply. |
Overlimit fee (only applies to accounts open before 1 July 2012) | $15 | $0 - this fee is being removed |
Minimum repayment amount | 2% | 2.5% |
If you have a personalised interest rate on your Low Rate card, your rate will increase by 1.00% p.a. Your notification will confirm the rate that applies to your account.
What's changing | Current | From 1 February 2027 |
Monthly fee | $3 | $4 |
Maximum interest-free period on purchases | Up to 55 days | Up to 55 days - reducing to up to 44 days from 1 April 2027 |
Purchase interest rate | 20.99% p.a. | 21.99% p.a. |
Cash advance interest rate | 21.99% p.a. | 23.99% p.a. |
Cash advance fee | $4.00 or 3.00% of the transaction amount – whichever is greater (or $4.00 if your closing balance was in credit the previous business day). Capped at $300. | $4.00 or 3.50% of the transaction amount – whichever is greater (or $4.00 if your closing balance was in credit the previous business day). The current maximum fee cap of $300 will no longer apply. |
Overlimit fee (only applies to accounts open before 1 July 2012) | $15 | $0 - this fee is being removed |
Minimum repayment amount | 2% | 2.5% |
What's changing | Current | From 1 January 2027 |
Monthly Fee – Smart Credit Card | $19 monthly fee waived when you spend at least $2,000 per statement period | The monthly fee waiver based on spend will be removed and the $19 monthly fee will apply, unless you have another fee arrangement with us. |
Monthly Fee – Ultimate Credit Card | $35 monthly fee waived when you spend at least $4,000 per statement period
| The monthly fee waiver based on spend will be removed and the $35 monthly fee will apply, unless you have another fee arrangement with us. |
What's changing | Current | From 1 February 2027 |
Purchase interest rate | 20.99% p.a. | 23.49% p.a. |
Cash advance interest rate | 21.99% p.a. | 23.99% p.a. |
Cash advance fee | $4.00 or 3.00% of the transaction amount – whichever is greater (or $4.00 if your closing balance was in credit the previous business day). Capped at $300. | $4.00 or 3.50% of the transaction amount – whichever is greater (or $4.00 if your closing balance was in credit the previous business day). The current maximum fee cap of $300 will no longer apply. |
Overlimit fee (only applies to accounts open before 1 July 2012) | $15 | $0 - this fee is being removed |
Minimum repayment amount | 2% | 2.5% |
What's changing | Current | From 1 February 2027 |
Overlimit fee (charged when we first allow you to exceed your credit limit in a statement period) | $10 | $0 - this fee is being removed |
What's changing | Current | From 1 February 2027 |
Monthly fee | $8 | $9 |
Purchase interest rate | 13.99% p.a. | 14.99% p.a. |
Cash advance interest rate | 21.99% p.a. | 23.99% p.a. |
Cash advance fee | $4.00 or 3.00% of the transaction amount – whichever is greater (or $4.00 if your closing balance was in credit the previous business day). Capped at $300. | $4.00 or 3.50% of the transaction amount – whichever is greater (or $4.00 if your closing balance was in credit the previous business day). The current maximum fee cap of $300 will no longer apply. |
Overlimit fee (only applies to accounts open before 1 July 2012) | $15 | $0 - this fee is being removed |
Minimum repayment amount | 2% | 2.5% |
What's changing | Current | From 1 February 2027 |
Monthly fee | $8 | $8 - no change |
Maximum interest-free period on purchases | Up to 55 days | Up to 55 days - reducing to up to 44 days from 1 April 2027 |
Purchase interest rate | 20.99% p.a. | 21.99% p.a. |
Cash advance interest rate | 21.99% p.a. | 23.99% p.a. |
Cash advance fee | $4.00 or 3.00% of the transaction amount – whichever is greater (or $4.00 if your closing balance was in credit the previous business day). Capped at $300. | $4.00 or 3.50% of the transaction amount – whichever is greater (or $4.00 if your closing balance was in credit the previous business day). The current maximum fee cap of $300 will no longer apply. |
Overlimit fee (only applies to accounts open before 1 July 2012) | $15 | $0 - this fee is being removed |
Minimum repayment amount | 2% | 2.5% |
What's changing | Current | From 1 February 2027 |
Purchase interest rate | 20.99% p.a. | 23.49% p.a. |
Cash advance interest rate | 21.99% p.a. | 23.99% p.a. |
Cash advance fee | $4.00 or 3.00% of the transaction amount – whichever is greater (or $4.00 if your closing balance was in credit the previous business day). Capped at $300. | $4.00 or 3.50% of the transaction amount – whichever is greater (or $4.00 if your closing balance was in credit the previous business day). The current maximum fee cap of $300 will no longer apply. |
Overlimit fee (only applies to accounts open before 1 July 2012) | $15 | $0 - this fee is being removed |
Minimum repayment amount | 2% | 2.5% |
From 1 February 2027, the cash advance interest rate on impacted cards increases to 23.99% p.a. and the cash advance fee increases to 3.5% of the amount of the cash advance.
We're also removing the $300 maximum cash advance fee. This means the fee will be calculated on the full amount of the cash advance, with no cap. For larger cash advances, this will mean a higher fee than you pay today.
Example: a $10,000 cash advance currently attracts a fee of $300 (capped). From 1 February 2027, the same cash advance would attract a fee of $350.
Cash advances include withdrawing cash, gambling transactions, buying foreign currency and some bill payments. Interest applies from the day of the transaction - there is no interest-free period on cash advances.
We’re removing the overlimit fee from impacted credit card accounts. The current fee of $15 for impacted retail credit cards and $10 for impacted personal liability business credit cards will be reduced to $0. No overlimit fee will be charged on statements issued on or after 1 February 2027.
If you're worried about managing your credit card repayments, we can help, our specialist teams can talk through the support options available to you.
Talk to us early. The sooner you get in touch, the more we can do to help.
We regularly review our credit card products, fees and features to reflect changes in market conditions.
Low Rate, Low Rate Gold, Low Fee, Low Fee Gold, Awards, Gold Awards, Platinum Awards, Diamond Awards, Smart, Ultimate, Business Platinum, Business Awards, Business Gold Awards, Business Low Rate and Business Interest-Free Days credit cards.
Most changes take effect from 1 February 2027. New interest rates apply to eligible transactions processed from 1 January 2027 and will appear on statements issued on or after 1 February 2027. From 1 April 2027, the maximum interest-free period on purchases for Low Fee and Low Fee Gold cards reduces from 55 days to 44 days.
We'll start notifying customers from October 2026, well ahead of the changes taking effect. You'll receive a notification explaining the changes that apply to your card.
No. The changes will be applied automatically. You don't need to take any action for these changes to take effect, they’ll be applied automatically. Please read the notification we send you, as it will confirm the changes that apply to your card.
You can compare our credit cards and may be able to apply to switch in the CommBank app, in NetBank, or by talking to us in a branch or over the phone.
Yes. If you’re unhappy with a change you can close your account at any time. You’ll just need to ensure you repay the outstanding balance, before the account is closed. You can do this in the CommBank app, in NetBank, or by calling us.
Your personalised rate will increase by 1.00% p.a. Your statement notification will confirm the rate that applies to your account.
New rates apply to eligible transactions processed from 1 January 2027, but the change is reflected on statements issued on or after 1 February 2027.
From 1 April 2027, the maximum interest-free period on purchases for Low Fee and Low Fee Gold cards reduces from 55 days to 44 days. To receive an interest-free period, you must continue to meet the eligibility requirements set out in your card's Conditions of Use.
The Low Rate monthly fee increases from $6 to $8, Low Rate Gold from $8 to $9, and Low Fee from $3 to $4. The Low Fee Gold monthly fee stays at $8. There is no change to Awards, Gold Awards, Platinum Awards, Diamond Awards, Smart, Ultimate or Business credit card monthly fees.
For Low Fee and Low Fee Gold credit cards, no changes are being made to the spend required to have your monthly fee waived. If you currently meet the requirement, you'll continue to have your fee waived on the same basis.
For Smart and Ultimate credit cards, as notified to eligible customers in August 2026, the spend-based monthly fee waiver will be removed effective 1 January 2027 and the monthly fee will apply.
Today, the cash advance fee is capped at $300 no matter how large the cash advance is. From 1 February 2027, that cap is removed and the fee is calculated on the full cash advance amount. If you take out large cash advances, you'll pay a higher fee than you do today.
From 1 February 2027, the percentage used to calculate the minimum repayment amount for impacted cards will increase from 2% to 2.5% of the closing balance. Your minimum repayment amount will continue to be the greater of this amount, or any amount you owe above your credit limit, or $25. The amount you need to pay and the due date will be shown on your monthly statement. You can pay more than the minimum repayment amount at any time.
Please talk to us as early as you can and our specialist teams can talk through the support options available to you. Getting in touch early gives us the most options to help.
While you have an open and active Ultimate or Smart credit card, Travel Credits will be applied to your Travel Booking Wallet within 7 business days of the grant or issuance, but in some cases may take longer, and have a 1-year expiry from the date granted, issued, and/or credited. These travel credits are not transferable or exchangeable for cash. Expiry dates can be viewed in your Wallet & Offers page of the Travel Booking website.
Travel credits are only issued for a card account statement period where the applicable card fee has been charged for that statement period. Where the fee is waived or not charged, no travel credit will be provided for that period, except where the fee is waived by meeting the minimum spend requirement (Smart: $2,000 per statement period; Ultimate: $4,000 per statement period). Travel Credit benefit is subject to change, and removal without notice and at our discretion.
When redeeming these travel credits, the entire value of your Travel Booking Wallet will be applied to pay for all or a portion of the booking amount in a single transaction. If the booking amount is less than the total value of your travel credits, the remaining balance of travel credits will remain in your Travel Booking Wallet for future use.
In the event that you no longer hold an open and active Eligible CommBank Card, you will forfeit all accumulated travel credits.
For full terms and conditions including the features provided by Hopper, and for any capitalised terms used here related to Travel Booking, visit travelbooking.hopper.com/terms.
Travel Booking is provided by Hopper Inc (Hopper). Hopper is not part of the CBA Group. CBA is not responsible for the content on this portal, nor the provision of any of the services that are offered through this portal. The services offered are subject to the Travel Booking terms and conditions. CBA does not guarantee the obligations or performance of Hopper or the services it offers.
All travel products and offers from Travel Booking are subject to availability and can only be booked by a holder of an Eligible CommBank Card.
Eligible CommBank Card means an active CommBank retail or business credit and debit cards, StepPay card or Travel Money Cards.
Customers are responsible for reviewing and accepting the terms and conditions of Hopper Inc. and any relevant provider (e.g. Airline, Hotel, Car company) before confirming a booking.
CommBank will receive a portion of the revenue generated from the Travel Booking platform.
While you have an open and active Ultimate or Smart credit card, dining credits will be applied to your Dine In Deals account and may take up to 7 business days from the date they are granted, issued or credited, although in some cases it may take longer. Dining credits are not transferable or exchangeable for cash. Unused dining credits can accumulate until they expire.
Dining credits are only issued where the applicable card fee has been charged. Where the fee is waived or not charged, no dining credit will be provided for that period, except where the fee is waived by meeting the minimum spend requirement (Smart: $2,000 per statement period; Ultimate: $4,000 per statement period). The dining credit expires 12 months after it is issued. Dining credit benefit is subject to change, and removal without notice and at our discretion.
In the event that you no longer hold an open and active Eligible CommBank Card, any unused dining credits will be forfeited.
Dine In Deals is a platform and service provided by EatClub Pty Ltd ABN 67 610 093 297, accessible to customers of CommBank via the Commbank App. Dine In Deals offers dining deals at participating restaurants and venues. EatClub is not part of the CBA Group. CommBank does not endorse any participating venue, or the services offered through the Dine In Deals platform, and is not responsible for, nor does it warrant or guarantee, the accuracy or completeness of the platform content or the performance of EatClub or its services. For full terms and conditions, visit eatclub.com.au/terms/dineindeals.
DashPass is provided by DoorDash Inc (DoorDash). DoorDash is not part of the CBA Group. CBA is not responsible for the content on this portal, nor the provision of any of the services that are offered through this portal. The services offered are subject to the DoorDash terms and conditions. CBA does not guarantee the obligations or performance of DoorDash or the services it offers. DoorDash benefits are subject to change, and removal without notice and at our discretion.
Cracked Screen Cover reimburses eligible mobile phone screen repair costs only and does not provide cover for damage to any other part of the device. Cover begins when your eligible card account is opened and applies to eligible mobile phones for up to 3 years from the date of purchase. To be eligible, the phone must have been purchased using an eligible CommBank card or be part of a phone plan paid for using an eligible CommBank card.
Limits apply: Smart Awards – 1 claim per year up to $500 with a 10% excess; Ultimate Awards – 1 claim per year up to $1,000 with a 10% excess.
CommBank Yello points on eligible Travel Booking and Dine in Deals transactions will be available from 1 October 2026.
Points earn per $1 spent on Travel Booking and Dine in Deals are based on your Yello eligibility points earn, plus the following bonus points:
How you earn or redeem CommBank Yello points will be subject to the CommBank Yello Program Terms & Conditions. You only earn points on eligible transactions (this excludes, for example, BPAY transactions, cash advances, balance transfers and payments to the Australian Taxation Office unless made using a Business Awards, Business Gold Awards and Business Platinum credit card).
The Contract of Insurance (Group Policy) between Commonwealth Bank of Australia and Zurich Australian Insurance Limited ABN 13 000 296 640, AFS License Number 232507 is terminating. Insurance arranged on and after 29 September 2026 will not be issued under this Group Policy.
Commonwealth Bank of Australia ABN 48 123 123 124 AFSL and Australian credit license 234945.
