Help & support
^ Offer available on new Platinum Awards and Business Platinum Awards credit cards applied for between 01/03/2022 and 30/06/2022. Offer not available on all other card types, existing cards, and switches from other card types and is not available to customers who currently hold, or have held, any Awards card types in the 12 months prior. You will be ineligible for the bonus Qantas Points or CommBank Awards points if your credit card account is closed, transferred, or in default at any time prior to the points being credited to your account.
To be eligible for the 80,000 CommBank Awards points on a new Platinum Awards or Business Platinum Awards card, you need to spend at least $4,000 on eligible purchases (excludes balance transfers, cash advances and any purchase that is reversed or refunded) using your new card within the first 90 days of activation.
To be eligible for the 50,000 bonus Qantas Points on a new Platinum Awards or Business Platinum Awards card, you must opt-in to Qantas Points in your CommBank credit card application or via the CommBank Awards website prior to meeting the spend criteria. You need to spend at least $4,000 on eligible purchases (excludes balance transfers, cash advances and any purchase that is reversed or refunded) using your new card within the first 90 days of activation.
Bonus points will appear on your credit card statement as ‘Bonus Awards’ within 90 days of you meeting the eligibility criteria. If you opt-in to Qantas Points in your credit card application, or after applying but before you meet the offer eligibility criteria, you will receive 50,000 bonus Qantas Points in place of CommBank Awards points. Qantas Points will be transferred to your Qantas Frequent Flyer account. If you don’t opt-in to Qantas Points, or you opt-out of Qantas Points prior to meeting the spend eligibility criteria, you will receive 80,000 Bonus CommBank Awards Points.
The earning and redemption of CommBank Award points are subject to the CommBank Awards Program Terms and Conditions available at commbank.com.au/awardst&cs. Once CommBank Awards points are transferred to Qantas Points, they are governed by the terms and conditions of the Qantas Frequent Flyer program available at qantas.com/terms and cannot be converted back to CommBank Awards points or redeemed under the CommBank Awards Program.
Offer only available on one credit card per customer. We reserve the right to close the offer prior to 30/06/2022.
1 You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. If you are not a Qantas Frequent Flyer member, join for free here. Membership and Qantas Points are subject to the terms and conditions of the Qantas Frequent Flyer program available at qantas.com/terms.
2 This is a non-refundable additional fee charged to your card when you opt-in to earn Qantas Points and each subsequent year on the anniversary of your opt-in. This is charged on top of your regular credit card fees. Fee applies to each account opted-in to Qantas Points.
3 How you earn or redeem CommBank Awards points will be subject to the Commonwealth (CommBank) Awards Program Terms & Conditions. You only earn points on eligible transactions (this excludes, for example, BPAY transactions, cash advances, balance transfers and payments to the Australian Taxation Office unless made using a Business Awards card). The number of points you can earn may be capped. Awards and the number of points required for Awards are subject to change at any time without notice.
How Awards points and Qantas Points work:
If you opt-in to earn Qantas Points, your CommBank Awards points earned each month are automatically transferred to your Qantas Frequent Flyer account at the end of each statement period, at a rate of 2.5 CommBank Awards points to 1 Qantas Point. Points transferred to your Qantas Frequent Flyer account are captured on your CommBank credit card statement. Awards credit card holders can earn up to 50,000 Awards points per year, which is equal to 20,000 Qantas Points. Gold Awards credit card holders can earn up to 75,000 Awards points per year, which is equal to 30,000 Qantas Points. Platinum Awards credit card holders can earn up to 150,000 Awards points per year, which is equal to 60,000 Qantas Points. Diamond Awards credit card holders can earn up to 1,000,000 Awards points per year, which is equal to 400,000 Qantas Points. Ultimate Awards cardholders can earn unlimited Awards points per year, which are then transferred to Qantas Points.
4 Eligible CBA credit or debit Mastercard, Business credit cards and StepPay customers, that are at least 18 years old, are not in hardship, and are not in default with any CommBank accounts can access CommBank Rewards through the latest version of the CommBank app. Terms and conditions including minimum spend requirements apply to CommBank Rewards and can be viewed within the CommBank app.
5 Travel insurance included on your credit card provides cover for you, your spouse and your accompanied children for return trips from Australia, up to a set period. You will need to activate your travel insurance for each trip in order to have a comprehensive level of cover. To activate your cover, register on Netbank, the CommBank app or call Cover-More on 1300 467 951 before you travel. If you don’t activate you’ll receive Base medical which includes personal liability cover and unlimited overseas emergency medical assistance and hospital expenses only. Restrictions, exclusions (including for pre-existing medical conditions and persons aged 80 years or over), limits, sub-limits and excesses apply. Before making a decision, refer to the Credit Card Insurances Product Disclosure Statement and Information Booklet for full conditions. Insurance issued and administered by Cover-More Insurance Services Pty Ltd (AFSL 241713, ABN 95 003 114 145) on behalf of the insurer Zurich Australian Insurance Limited (AFSL 232507, ABN 13 000 296 640) for Commonwealth Bank of Australia. If you purchase an Upgrade Policy, we receive a commission which is a percentage of your premium - ask us for more details before we provide you with any services on this product.including for pre-existing medical conditions and persons aged 80 years or over), limits and excesses may apply to all insurances. More information and the relevant Credit Card Insurances Product Disclosure Statement and Information Booklet can be found here.
6 For extended warranty, purchases must be charged to the cardholder’s eligible credit card account or purchased by redeeming Commonwealth Awards points, refer to the Credit Card Insurances Product Disclosure Statement and Information Booklet for full conditions.
7 Purchase security insurance provides 90 consecutive days of cover (from the date of purchase) in the event of loss, theft or damage. Purchases must be charged to the cardholder’s eligible credit card account or is purchased by redeeming Commonwealth Awards points, refer to the Credit Card Insurances Product Disclosure Statement and Information Booklet for full conditions.
8 Source: DBM Consultants, customers 18+ with a rewards/loyalty card in the 12 months to January 2021.
9 Pay with CommBank Awards points available online at myer.com.au or at any Myer retail store in Australia when presenting a valid CommBank Awards credit card. Ask a Myer team member in-store to check the redeemable value of your points. Some exclusions apply, including using points to pay Myer card accounts, lay-by, purchases at some food and service outlets; and Miele appliances. More information is available at myer.com.au. Points cannot be redeemed for cash. A minimum redemption value of $1 applies per transaction. A maximum of 1 million points redemption per day applies. Refer to the CommBank Awards website, accessible through NetBank, for full terms and conditions. Redemption of Awards points using your credit card via Apple Pay is unavailable in-store at Myer stores Australia-wide. Customers must use their Awards credit card to pay with points at Myer.
10 All travel products and offers from Flight Centre Travel Group are subject to availability and can only be booked by the general public. The redemption of Awards points for travel at Flight Centre Travel Group is subject to terms and conditions of the CommBank Awards program available at commbank.com.au as well as booking agency online and retail booking terms and conditions. Flight Centre Travel Group (ABN 25 003 377 188) trading as Flight Centre and Travel Associates. ATAS Accreditation No. A10412. Redemption of Awards points using your credit card via Apple Pay is unavailable in-store at Flight Centre stores Australia-wide and for Flight Centre online via the Awards website. Customers must present their Awards credit card to pay with points at Flight Centre.
11 A maximum charge of $300 (or a flat fee of $3.00 applies) if your closing balance on previous business day was in credit.
The information on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Financial Services Guide. Applications for credit cards are subject to credit approval. Full terms and conditions will be included in our Letter of Offer. Bank fees and charges apply. Please view our Credit Card Conditions of Use.
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Commonwealth Bank of Australia ABN 48 123 123 124, Australian credit licence 234945.