Help & support
Locks don’t apply to transactions that are flagged as recurring (e.g. direct debits) and transactions not sent to us for authorisation. Transactions made using Tap & Pay set up on a compatible smartphone aren’t blocked. Some transactions made in CommBank branches, telephone, online or mobile banking including transfers to other accounts, bill payments, and assisted cash withdrawals are also excluded. Other conditions apply.
Full terms and conditions available on the CommBank app. The CommBank app is free to download however your mobile network provider charges you for accessing data on your phone. Find out about the minimum operating system requirements on the CommBank app page. Terms and conditions are available on the app. NetBank access with NetCode SMS is required.
Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.