Help & support
Google Pay is a handy and secure way to pay using your Android phone or Google Wear OS wearable. You can use Google Pay anywhere contactless payments are available, such as cafes, supermarkets or petrol stations.
It only takes a few minutes and all you'll need is your Android phone or Google Wear OS wearable and an eligible CommBank card.
You'll still receive the same rewards, points and protection from your CommBank card when you use it with Google Pay.
When making payments using Google Pay, your CommBank card number is not stored on your device or shared with merchants. Merchants will only see your Virtual Account Number, which is an alternative to your card number. It’s a way of protecting your card details so they aren’t exposed to anyone other than you.
If you suspect a fraudulent transaction has occurred on your account, please contact us on 13 2221 immediately. When it comes to payment security, CommBank is a leader in fraud protection. So if we identify any unusual activity, you’ll be alerted immediately. And, if the unlikely happens and an unauthorised transaction occurs on your card, we’ll reimburse you 100%.1
1 Provided you comply with the Credit Cards Conditions of Use if you have a credit card, and/or the Transactions, Savings and Investment Accounts Terms and Conditions if you have a debit card and the Electronic Banking Terms and Conditions.
Our 100% security guarantee protects you from unauthorised transactions on personal and business accounts when you protect how you access your accounts and tell us if something is wrong. Tell me more.
Google Pay is currently available for Android running 5.0 (Lollipop) or higher with a Near Field Communication (NFC) antenna and Host Card Emulation (HCE) support.
Google Wear OS by Google works with phones running Android 4.4+ (excluding Go edition) and iOS 9.3+. Supported features may vary across watches, phones and countries.
The CommBank app is free to download however your mobile network provider charges you for accessing data on your phone. Find out about the minimum operating system requirements on the CommBank app page. NetBank access with NetCode SMS is required. Full terms and conditions available on the CommBank app.
Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. Google Pay, the Google Pay Logo, Google Play and the Google Play logo are trademarks of Google LLC.
The advice on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the advice, consider its appropriateness to your circumstances. Please consider the terms and conditions for our Smart Access account available here or from any branch of the Commonwealth Bank. Please view our Financial Services Guide. Credit Card applications are subject to credit approval. Full conditions will be included in our loan offer. Fees and charges apply. Commonwealth Bank of Australia ABN 48 123 123 124. Australian credit licence 234945.