You'll only be able to send or receive PayID payments if your friends and family are with a participating financial institution. Not all Australian financial institutions are using the New Payments Platform (NPP). For a list of participating banks, see the NPP website.
You can still make and receive payments with these friends and family using a BSB and account number, but the payment may not be transferred in real time.
1 For security reasons, a hold may apply on first time payments. The delay allows fraud security checks to take place and gives you time to alert us to unauthorised or suspicious activity on your account. Subsequent payments should be received in under a minute.
2 Our 100% security guarantee protects you from unauthorised transactions on personal and business accounts when you protect how you access your accounts and tell us if something is wrong. Tell me more.