How do I receive money?
- To receive payments using PayID you’ll need to register your mobile number or email address as a PayID using the CommBank app or NetBank
- Once it’s set up, when someone owes you money simply ask them to pay you using your PayID, from Step 1. If they are with a participating bank, they can log on to their mobile or internet banking and make a PayID payment. Each bank does this differently but usually this will be integrated into the Pay Someone/Pay Anyone feature of their online banking app or website
- Whenever someone pays you using your PayID, your name will appear. All they have to do is confirm it’s you. Their bank will securely transfer the money into your account, usually in less than a minute
- You’ll see the payment in your account’s transaction history. When you send or receive a payment using PayID you may see the Osko® logo in your payment confirmation or account transaction history. This indicates that the payment was sent using the New Payments Platform (NPP) infrastructure using Osko®.
Which banks are participating?
You'll only be able to send or receive PayID payments if your friends and family are with a participating financial institution. Not all Australian financial institutions are using the New Payments Platform (NPP). For a list of participating banks, see the NPP website.
You can still make and receive payments with these friends and family using a BSB and account number, but the payment may not be transferred in real time.
Things you should know
1 Payments to someone new may be put on a hold. This allows us to check for fraud and gives you time to let us know if the payment looks suspicious.
2 Our 100% security guarantee protects you from unauthorised transactions on personal and business accounts when you protect how you access your accounts and tell us if something is wrong. Tell me more.