What is an Osko® payment?
- Osko by BPAY® is a secure payment service which enables you to send and receive near real-time payments using a PayID on the New Payments Platform
- The service is available within the CommBank App, NetBank and CommBiz
- You won’t need to look for Osko® in the app, as you’ll automatically be using the service when it’s available. For CommBiz you must select to make a “Fast Payment”.
- When you send or receive a payment using PayID you may see the Osko® logo in your payment confirmation or account transaction history. This indicates that the payment was sent via the New Payments Platform (NPP) infrastructure using Osko®.
Why can’t I register a mobile number or email address PayID for my business?
To register, you need to be the owner (proprietor) of a trading entity with the authority to operate a business account that is eligible for PayID.
Can I use my mobile number as a PayID for both my personal and business account?
A single PayID, such as your mobile number, can only be registered to one account. An alternative PayID, such as an email address or ABN, can be registered to another account.
Which CommBank accounts are eligible for PayID registration?
There are a number of CommBank accounts which can be linked to your PayID. See the full list of eligible accounts.
Will all of the payments I make be instant?
To make payments to a PayID, you'll need the CommBank app. The person you want to send the payment to must also have registered the PayID you use with a participating bank. A payment may be held for up to 24 hours the first time it's directed to a sender’s account. This allows fraud security checks to take place. It also gives you time to alert us about any unauthorised or suspicious activity on your account. Subsequent payments should be received in under one minute.
Things you should know
1 For security reasons, a hold may apply on first time payments.
2 Our 100% security guarantee protects you from unauthorised transactions on personal and business accounts when you protect how you access your accounts and tell us if something is wrong. Tell me more.
3 To prevent fraud we can only allow you to register the primary mobile number already linked to your CommBank customer profile. If you would like to use a different mobile number or need to update your details please call 13 2221.
® Registered to BPAY Pty Ltd. ABN 69 079 137 518