Help & support
How do I add eftpos to Tap & Pay?
If you've added your CommBank debit card to Tap & Pay and don’t have the eftpos payment option, remove and re-add it to start using the eftpos network. You can then get cash out with no pending transactions when you pay by choosing eftpos.
If you're using Tap & Pay for the first time, or adding a new debit card, the eftpos network will automatically be added to your CommBank debit card.
Can I get cash out using Tap & Pay?
Yes, you can get cash out using Tap & Pay. Simply select the ‘SAV’ or ‘CHQ’ option if you have set up a second linked debit account, before using your CommBank debit card to make a payment with Tap & Pay. This will update your default payment option for next time you make a purchase.
Can I use Tap & Pay on an iPhone?
CommBank Tap & Pay is available on Android phones only. If you have an iPhone, you may add eligible cards to Apple Pay.
Full terms and conditions available on the CommBank app. The CommBank app is free to download however your mobile network provider charges you for accessing data on your phone. Find out about the minimum operating system requirements on the CommBank app page. NetBank access with NetCode SMS is required.
Tap & Pay allows you to use your compatible Android mobile phone with the CommBank app to make contactless purchases. Tap & Pay is available for compatible NFC enabled phones running Android 4.4 or above.
1 You can add your CommBank Debit Mastercard, personal and business credit cards (except for additional cardholders on a Visa credit card), corporate credit and charge cards, Visa Business Debit card and Mastercard Business Debit Card. Some CommBank cards are ineligible including Keycard and Travel Money Card.
The advice on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the advice, consider its appropriateness to your circumstances. Full terms and conditions for Electronic Banking are available here or from any branch of the Commonwealth Bank. Please view our Financial Services Guide.
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