You’ll need to update your browser so you can continue to log on to your online banking from 28th February. Update now.



Travel Money Card: Mistakes to avoid

Travel Money Card: Mistakes to avoid

Your holiday's booked, you've got your Travel Money Card and holiday excitement is reaching fever pitch in your household.

Here are five ways to get the most from your Travel Money Card (and avoid mistakes that could come at a cost) as you head off on your overseas adventure.

1. Keep your card secure

You’ve loaded your Travel Money Card with money so, like any other cards, you need to keep it safe. This means keeping your card somewhere secure and not sharing it with anyone else. That includes the free back-up card you're given for emergencies. 

2. Lock in an exchange rate

Getting a great exchange rate makes a big difference when you’re heading overseas on holiday. Time it right, and you could make your dollar stretch further.

The beauty of a Travel Money Card is that, when you load currencies on your card, you lock in the exchange rate and therefore avoid currency fluctuations, so you know exactly how much you have to spend.

It’s a good idea to watch the exchange rate in advance of your trip so you lock in a favourable rate. 

3. Pay in local currency

When overseas, you should always choose to pay in local currency. Merchants will sometimes offer you the chance to pay in Australian dollars. If you choose to pay in this way, the merchant will use their own foreign exchange rate to calculate the transaction. This may end up costing you more and that will really eat into your spending money.

If you're travelling to different countries during your trip, it makes sense to load multiple currencies on to your Travel Money Card.

You can reload your CommBank Travel Money Card in NetBank and the CommBank app.

4. Remember your limit

You've saved money by locking in the exchange rate and paid no fees on purchases simply by choosing the local currency, but it's worth remembering that there are daily transaction limits.

Here are some important limits to remember when using your CommBank Travel Money Card:

  • Maximum value of purchases per day: AUD 7,500 or foreign currency equivalent
  • Maximum amount you can withdraw from ATMs per day: AUD 2,500 or foreign currency equivalent.

5. Avoid using your Travel Money Card for pre-authorisation payments

It's best to avoid using your Travel Money Card for pre-authorisation payments on things like a deposit on your hotel booking or car rental.

It can take weeks for the merchant to remove the pre-authorisation which means you won't have access to that money until they do.

Unless you're prepared to wait, it's probably better to use your debit or credit card for pre-authorisations instead.

CommBank emergency details

  • Lock, Block, Limit your CommBank credit card or lock your Travel Money Card for added security
  • Cancel and order replacement CommBank cards in NetBank or the CommBank app
  • Call us 24/7 on +61 2 9999 3283 to report lost or stolen CommBank cards

For 24 hour travel insurance emergency assistance, call Cover-More in Australia direct and toll free on +61 2 8907 5641. You can also call from:

  • Canada on 1844 345 1662
  • New Zealand on 0800 632 031
  • UK on 0808 234 3737
  • USA on 1844 345 1662

Charges apply if calling from a pay phone or a mobile phone.

This article is intended to provide general information of an educational nature only. It does not have regard to the financial situation or needs of any reader and must not be relied upon as financial product advice. Insurance issued and managed by Cover-More Insurance Services Pty Ltd (AFSL 241713, ABN 95 003 114 145) on behalf of the insurer Zurich Australian Insurance Limited (AFSL 232507, ABN 13 000 296 640) for Commonwealth Bank of Australia (‘CBA’) (ABN 48 123 123 124, AFSL 234945). CBA and its related bodies corporate do not issue or guarantee this insurance. It does not represent a deposit with or liability of either CBA or any of its related bodies corporate. Terms, conditions, exclusions, (including for pre-existing medical conditions and persons aged 80 years or over for international travel insurance included with an eligible CommBank credit card or persons aged 74 years or over for CBA Travel Insurance) limits and excesses apply. Before making a decision, refer to the relevant Product Disclosure Statement for full conditions at You need to activate your international travel insurance included with eligible CommBank credit cards before each trip in order to have comprehensive level of cover. If you don’t activate, you’ll receive personal liability cover and overseas emergency medical assistance and overseas emergency medical and hospital expenses cover only. We (CBA) do not provide any advice on this insurance based on any consideration of your objectives, financial situation or needs. If you purchase or upgrade a policy, we (CBA) receive a commission which is a percentage of your premium.