Help & support
Connect with an expert Home Lending Specialist, who will help you understand the home loan process and support you every step of the way.
Additional support and lending options available to help get you into your home sooner, including government guarantee schemes, property share and guarantor support.
Buying your first home: where do you start?
We outline six steps worth taking in your home buying journey so you can purchase your first home with confidence.
First home buyer’s guide
Your step-by-step guide to buying property, whether it's a home to live in or an investment for your future.
Home Hub in the CommBank app gives you access to guidance, tools and insights to help you all the way through your home buying and ownership journey.
From the moment you start saving for your home loan, the CommBank Home Hub can help you through each step of the home buying process. From understanding your borrowing capacity and finding a property to tracking your application and managing your home loan – all from the convenience of the app.
We’re proud to work alongside the Australian Government on the Home Guarantee Scheme to help more home buyers reach their home ownership goals.
You may be eligible for the First Home Owners Grant as a first home buyer who is buying or building a residential property to live in.
Home-in’s experienced team and secure, award-winning app2 will help guide you through the conveyancing process. Built by CommBank and trusted by thousands of Australian home buyers, receive real-time status updates, six-hour contract reviews1, and one of the industry’s best on-day settlement rates3. Plus, eligible CommBank customers can access $699 conveyancing with Home-in*.
Whether you have a savings goal in mind or want to build a buffer for those ‘just in case’ moments, Goal Tracker in the CommBank app helps you set and reach your goals.
Ask a lender if you’re eligible for a further interest rate reduction in addition to LVR and Wealth Package discounts*
Standard Variable Rate home loan
A competitive variable rate home loan with discounts tailored to you, plus access to offset and an extensive range of features.
Everyday Offset Account
Make your money work harder by saving on interest and paying off your home loan sooner with multiple offsets with no set-up fee.
Split the cost of a home with family or friends, while keeping control of your finances. Available on most home loans.
Lenders’ Mortgage Insurance allows you to purchase a property with a smaller deposit so you can own your home sooner.
A family member can help you secure a home loan by mortgaging their own property as additional security.
Get help from Ceba in the CommBank app or connect with a specialist who can message you back. You’ll need CommBank app notifications turned on so you know when you’ve received a reply.
Book instantly to speak to a Home Loan Specialist at a time that suits you.
Redraw, change your repayments or loan type to better meet your needs and more.
Fast-track your call, see expected wait times and connect with a specialist in the CommBank app.
Get instant help from our virtual assistant or chat to a specialist.
Subject to credit approval. Fees, charges, terms and conditions apply. As this advice has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances before acting on the advice.
1 Contracts are reviewed within six business hours 95% of the time (October 2023). To ensure contracts are reviewed within six business hours, customers must upload the entire contract within the Home-in app.
2 We Money - Property Innovation of the Year Award (2024), Customer Service Excellence Award - Customer Service Organization of the Year: Small (2023), Finder Innovation Awards - Best Online Customer Service Innovation (2023).
3 Home-in has one of the highest on-time settlement rates in the industry with 95% of Home-in customers settling on time in 2023.
* This offer is valid from 6 May 2025. To secure the offer you will need to engage the services of a Home-in partner law firm via the Home-in app on or after this date. If you engaged the services of a Home-in partner law firm via the Home-in app before this date, you are not eligible for this offer. This offer cannot be combined with other Home-in offers.
This offer is only available to CommBank customers who meet the following criteria:
(a) have an eligible CommBank transaction account: Smart Access, Complete Access, Everyday Offset, Pensioner Security (excluding Pensioner Security Passbook accounts) or Private Bank Account; and
(b) fund an eligible residential property purchase with a CommBank home loan; and
(c) settle this property purchase using the in-app legal services provided through Home-in.
This offer only applies to buy-side conveyancing services for residential property purchases in Australia. Home-in does not offer conveyancing services for the purchase of off-the-plan, rural/agricultural, retail or commercial properties, or properties with a purchase price in excess of $5,000,000. Additional fees apply to conveyancing services in respect of complex titles (such as old system, leasehold and company titles), which are excluded from this offer.
This offer is only available through CommBank’s proprietary channels, it is not available to customers that originate through Bankwest, Unloan or a broker channel.
If you settle on a property without meeting the eligibility criteria, this offer will not apply and you will be required to pay the standard list price for your conveyancing services. If you do not ultimately settle on a property purchase with Home-in within 6 months of your first contract review, any disbursements, contract review fees and ancillary service fees incurred will become payable to Home-in at the standard list price.
The $699 (including GST) offer includes the following conveyancing services: one standard contract review, reasonable negotiation with the vendor’s solicitor, preparation of documents and figures required for settlement and electronic or paper settlement for your property.
Disbursements are additional and charged at cost. For some property purchases, you may require or request additional services for which we charge a professional fee, such as expedited settlement or usage of a trust account.
Find out more about Home-in's pricing by visiting home-in.com.au/pricing. Home-in reserves the right to terminate the offer and change the pricing at any time.
Home-in is a brand of CBA New Digital Businesses Pty Ltd ABN 38 633 072 830 trading as Home-in Digital. CBA New Digital Businesses Pty Ltd is a wholly owned but non-guaranteed subsidiary of the Commonwealth Bank of Australia ABN 48 123 123 124. CBA New Digital Businesses Pty Ltd is not an Authorised Deposit-taking Institution for the purposes of the Banking Act 1959 (Cth) and its obligations do not represent deposits or other liabilities of Commonwealth Bank of Australia.
