Property hunting made easy

Once you’ve received conditional pre-approval for your home loan, the CommBank Home Hub can help you take care of all your home buying needs: 

  • View your letter of conditional pre-approval or conditional eligibility
  • Access the contact details for your dedicated CommBank Home Lending Specialist
  • Search for properties on the go and see upcoming inspection times
  • Make confident decisions with personalised insights and CommBank market estimates
  • Unlock fast contract reviews through Home Hub and be ready to bid in as little as six business hours
  • Know the steps you’ll need to take throughout your home buying journey
  • Access guidance articles, tools and calculators for each step along the way 

Features & benefits

  • Your pre-approval

    You can view or download your letter of conditional pre-approval or conditional eligibility anytime, anywhere, and check on the expiry date.

  • Locate your Home Lending Specialist

    Easily find and get direct access to your dedicated Home Lending Specialist for expert advice.

  • Property search & insights

    With real-time property search listings (powered by Domain) you can find and save your favourite properties, see inspection dates and add them to your calendar.

  • Home buying checklist

    A step–by-step guide to keep you on track to achieving your home buying goals.

  • Tool & calculators

    A one-stop shop for our popular home loan calculators and tools to help you along the way, such as our upfront cost calculator and repayment calculator.

  • Introducing Home-in

    Home-in’s experienced team and secure, award-winning app will help guide you through the conveyancing process. Built by CommBank and trusted by thousands of Australian home buyers, receive real-time status updates, six-hour contract reviews¹, and one of the industry’s best on-day settlement rates².

How to access the CommBank Home Hub

    • Log on to the CommBank app 
    • Search for ‘Home Hub’. You can also access the Home Hub through the CommBank app’s dashboard screen. Add the Hub to your home screen when prompted, or add it later from your Favourites list for one-click access
    • If you’re new to the CommBank app, you can download it from the App Store or Google Play. Then, use your NetBank client number to register
  • If you’re new to the CommBank app, you can download it from the App Store or Google Play. Then, use your NetBank client number to register.

    If you're a new CBA customer who's received conditional pre-approval or conditional eligibility, you will need to have your ID verified in person in order to register for NetBank and the Commbank app.

Message us 24/7

Get help from Ceba in the CommBank app or connect with a specialist who can message you back. You’ll need CommBank app notifications turned on so you know when you’ve received a reply. 

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Things you should know

  • These features are available for customers who hold a Conditional Pre-approval or Conditional Eligibility letter. For customers applying through a broker, not all features are currently available to you.

    If you’re not already registered for NetBank, you need to consider whether it’s appropriate for you. Terms and Conditions are available at netbank.com.au. You can register online for NetBank with your CommBank keycard, debit MasterCard or credit card, or call us on 13 2221 or visit any of our branches.

    The CommBank app is free to download however your mobile network provider charges you for accessing data on your phone. Find out about the minimum operating system requirements on the CommBank app page

    As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the advice, consider its appropriateness to your circumstances. Visit Important Information to access Product Disclosure Statements or Terms and Conditions which are currently available electronically for products of the Commonwealth Bank Group, along with the relevant Financial Services Guide. Loan applications are subject to credit approval. Interest rates are subject to change. Fees and charges may apply.

    ¹ Contracts are reviewed within six business hours 95% of the time (October 2023). To ensure contracts are reviewed within six business hours, customers must upload the entire contract within the Home-in app.

    ² Home-in has one of the highest on-time settlement rates in the industry with 95% of Home-in customers settling on time in 2023.