Help & support
Eligible customers receive conditional approval in as little as 10 minutes when they apply online.
Access expert guides, calculators, and help with government grants and schemes — all designed to make your journey easier.
Apply online for a new loan and see if you're eligible for a lower interest rate. Plus, get local market and property insights when you connect with a lender.
If you want to buy a property you typically need to save at least 20% of the property’s value to obtain a home loan. If you don’t have this amount saved, you may have to consider reducing your property budget or borrowing less.
Alternatively, there are options available (each with their own eligibility criteria) if you have a low deposit for a home loan.
It’s recommended that you book an appointment with a Home Lending Specialist to determine if you are eligible for any of the low deposit options.
Split the cost of buying a home with family or friends, while keeping control of your finances. Property share is available on most home loans.
Are you a doctor, lawyer or accountant? Speak to a Home Lending Specialist to check if your profession is eligible for a LMI waiver with a deposit of as little as 10%.
Whether you have a savings or want to build a buffer for those ‘just in case’ moments, Goal Tracker in the CommBank app can help you reach your home loan goals.
Get help from Ceba in the CommBank app or connect with a specialist who can message you back. You’ll need CommBank app notifications turned on so you know when you’ve received a reply.
Book instantly to speak to a Home Loan Specialist at a time that suits you.
Redraw, change your repayments or loan type to better meet your needs and more.
Fast-track your call, see expected wait times and connect with a specialist in the CommBank app.
Get instant help from our virtual assistant or chat to a specialist.
The contents of this page are intended to provide general information of an educational nature only, without regard to the financial situation or needs of any reader and must not be relied upon as financial product advice. As the information has been provided without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. You should consider the Terms and Conditions and/or Product Disclosure Statement, as well as the Target Market Determination, of any product before deciding whether a product is appropriate for you. You should also consider seeking independent professional legal, tax and financial advice. Applications for finance are subject to credit approval. Fees and charges may be payable.
^Awarded 'Bank of the Year - Digital Banking' for 2025 by Canstar in May 2025.
*Awarded 'Bank of the Year - First Home Buyers' by Canstar in July 2025.
