Help & support
You can modify your repayment amount, frequency, date, or the account your repayments are taken from through the CommBank app or by logging on to NetBank. This includes setting up or cancelling your Direct Debit Requests (DDR) from accounts held with CBA or even from another financial institution.
To make any other requests, contact us or visit your nearest CommBank branch.
By increasing your repayments, you can pay off your home loan faster and reduce the interest you’ll pay over time.
Alternatively, you can reduce your repayments to free up some cash, provided we’ve reduced the interest rate or you’ve gotten ahead on your loan by making additional repayments.
When you change your repayments online, we’ll do all the checks to make sure your new repayment amount is enough to repay the loan in remaining contracted loan term.
You can choose to make your Principal and Interest home loan repayments monthly, fortnightly or weekly. Increasing the frequency of your repayments can help you pay less interest over the life of the loan.
You might also want to consider aligning your repayment date to a few days after you get paid to avoid missing repayments. This could make it easier to stay on track with other large outgoings you may have.
For Interest Only payments, you can only pay monthly.
If your circumstances change unexpectedly, accessing additional home loan repayments you’ve made could be an option.
See what options are available to home loan customers needing financial assistance.
Get help from Ceba in the CommBank app or connect with a specialist who can message you back. You’ll need CommBank app notifications turned on so you know when you’ve received a reply.
Book instantly to speak to a Home Loan Specialist at a time that suits you.
Redraw, change your repayments or loan type to better meet your needs and more.
Fast-track your call, see expected wait times and connect with a specialist in the CommBank app.
Get instant help from our virtual assistant or chat to a specialist.
As this advice has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances before acting on the advice. You should also read our Financial Services Guide.
