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Call us on 13 2224 8am to 8pm (Sydney/Melbourne time), any day.
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Your minimum required repayment may have increased because you have had one or more of the following things happen:
If you have a direct debit, we’ll update this for you so that you can meet your repayment obligations. Just make sure you have enough money in your account.
You can see and manage your repayments in the Account Information page in NetBank. Keep in mind, you won’t be able to make any changes until the new minimum amount is effective.
If you pay by salary credit, NetBank transfer or any other way, you’ll need to increase the repayment amount yourself.
One or more of the following has happened:
We won’t make any changes to your direct debit so you can choose what’s best for your situation.
Watch a short video about your repayment options to set up your home loan to best suit your needs. Whether you want to repay your loan within the agreed term or sooner, you have the flexibility to manage your repayment.
To set up your home loan direct debit, complete the Direct Debit Request (DDR) form and then call us on 13 2224 or visit your nearest branch. If you’d like to change the date of your direct debits, give us a call.
If you’d like to review your home loan, call one of our home loan specialists on 13 2224.
If your circumstances have changed and you’re finding it hard to meet your repayment, seek Financial Assistance.
Call us on 13 2224 8am to 8pm (Sydney/Melbourne time), any day.
Book a time that suits you to speak to one of our expert lenders.
Our Mobile Lenders will meet you at a time and place that suits you.
Our Home Lending Specialists can be found at more than 950 branches across Australia.
As this advice has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances before acting on the advice. You should also read our Financial Services Guide.
