If your home loan minimum repayment has increased

Why has your minimum repayment increased?

Your minimum required repayment may have increased because you have had one or more of the following things happen:

  • Your fixed term, interest only or introductory interest rate period has ended, so the interest rate used to calculate your repayment amount has changed
  • The interest rate for your home loan has increased
  • You’ve taken money out of your available redraw balance

What happens next?

If you have a direct debit, we’ll update this for you so that you can meet your repayment obligations. Just make sure you have enough money in your account.

You can see and manage your repayments in the Account Information page in NetBank. Keep in mind, you won’t be able to make any changes until the new minimum amount is effective.

If you pay by salary credit, NetBank transfer or any other way, you’ll need to increase the repayment amount yourself.

If your home loan minimum repayment has decreased

Why has your minimum repayment decreased?

One or more of the following has happened:

  • You made additional repayments into your home loan, and have more money available to redraw
  • The interest rate for your home loan has decreased

What happens next?

We won’t make any changes to your direct debit so you can choose what’s best for your situation.  

  • Leave your repayments as they are if you want the flexibility to pay off your loan sooner
  • You may want to reduce your direct debit to your new minimum repayment at any time to free up some cash if you have additional expenses

One-off change 

As part of our response to coronavirus, between 1 – 5 May 2020 we automatically reduced eligible home loan direct debit repayment amounts to the current minimum required amounts. If you would still like to continue paying above your minimum repayment amounts, you can change your direct debit repayment options in Netbank or the CommBank app. 

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How to manage your repayments

See how to make changes to your repayment

Watch a short video about your repayment options to set up your home loan to best suit your needs. Whether you want to repay your loan within the agreed term or sooner, you have the flexibility to manage your repayment.

Setting up direct debit

To set up your home loan direct debit, complete the Direct Debit Request (DDR) form and then call us on 13 2224 or visit your nearest branch. If you’d like to change the date of your direct debits, give us a call.

Complete DDR form

How to change your home loan direct debit repayment amount or frequency

You can easily change your home loan repayments online, without having to go into a branch or call us.

Need help with your loan repayment?

If you’d like to review your home loan, call one of our home loan specialists on 13 2224.

We're here to help

If your circumstances have changed and you’re finding it hard to meet your repayment, seek Financial Assistance.


Things you should know

As this advice has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances before acting on the advice. You should also read our Financial Services Guide.