Skip to main content Skip to log on Skip to search Accessibility at CommBank

Home loans / Repayments / Changes to your home loan repayment

If your home loan minimum repayment has increased

  • Why has your minimum repayment increased?

    Your minimum required repayment may have increased because you have had one or more of the following things happen:

    • The interest rate for your home loan has increased. View our customer support page for our latest rate change information 
    • Your fixed term, interest only or introductory interest rate period has ended, so the interest rate used to calculate your repayment amount has changed
    • You’ve taken money out of your available redraw balance

  • What happens next?

    If you have a direct debit, we’ll update this for you so that you can meet your repayment obligations. Just make sure you have enough money in your account.

    You can see and manage your repayments in the Account Information page in NetBank. Keep in mind, you won’t be able to make any changes until the new minimum amount is effective.

    If you pay by salary credit, NetBank transfer or any other way, you’ll need to increase the repayment amount yourself.

If your home loan minimum repayment has decreased

  • Why has your minimum repayment decreased?

    One or more of the following has happened:

    • You made additional repayments into your home loan, and have more money available to redraw
    • The interest rate for your home loan has decreased
    • You’ve changed your loan term

  • What happens next?

    We won’t make any changes to your direct debit so you can choose what’s best for your situation.  

    • Leave your repayments as they are if you want the flexibility to pay off your loan sooner
    • You may want to reduce your direct debit to your new minimum repayment at any time to free up some cash if you have additional expenses

How to manage your repayments

See how to make changes to your repayment

Watch a short video about your repayment options to set up your home loan to best suit your needs. Whether you want to repay your loan within the agreed term or sooner, you have the flexibility to manage your repayment.

How to manage your repayments

See how to make changes to your repayment

Watch a short video about your repayment options to set up your home loan to best suit your needs. Whether you want to repay your loan within the agreed term or sooner, you have the flexibility to manage your repayment.

Managing your home loan repayments

  • Managing your home loan repayments

    To manage your home loan direct debit repayments, where the linked bank account is in your personal name(s), you can:

    • Change the amount, frequency or date of your repayments, as well as the account your repayments are taken from, in NetBank or the Commbank app;
    • Set up or cancel direct debits, or make any other requests, by calling us any day on 13 2224, 8am to 8pm (Sydney/Melbourne time), or visit your nearest CommBank branch.

    For direct debit requests (DDR) from another financial institution or from any accounts not in your personal name(s), please review and complete the DDR form before contacting us.

    Change amount, frequency or date

    Change account

Need help with your loan repayment?

If you’d like to review your home loan, you can message us via the CommBank app, or alternatively contact us here. Our virtual assistant can connect you with a Home Loan Specialist.

We're here to help

If your circumstances have changed and you’re finding it hard to meet your repayments, please get in touch with our Financial Assistance team.

xx

Message us in the CommBank app

Get instant answers from Ceba our virtual assistant, or connect with a specialist who can message you back. You’ll need notifications for the CommBank app turned on so you know when you’ve received a reply. 

How to message us

Get help

We're here to help

Things you should know

  • As this advice has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances before acting on the advice. You should also read our Financial Services Guide.