If your home loan minimum repayment has increased

Why has your minimum repayment increased?

Your minimum required repayment may have increased because you have had one or more of the following things happen:

  • Your fixed term, interest only or introductory interest rate period has ended, so the interest rate used to calculate your repayment amount has changed
  • The interest rate for your home loan has increased
  • You’ve taken money out of your available redraw balance

What happens next?

If you have a direct debit, we’ll update this for you so that you can meet your repayment obligations. Just make sure you have enough money in your account.

You can see and manage your repayments in the Account Information page in NetBank. Keep in mind, you won’t be able to make any changes until the new minimum amount is effective.

If you pay by salary credit, NetBank transfer or any other way, you’ll need to increase the repayment amount yourself.

If your home loan minimum repayment has decreased

Why has your minimum repayment decreased?

One or more of the following has happened:

  • You made additional repayments into your home loan, and have more money available to redraw
  • The interest rate for your home loan has decreased

What happens next?

We won’t make any changes to your direct debit so you can choose what’s best for your situation.  

  • Leave your repayments as they are if you want the flexibility to pay off your loan sooner
  • You may want to reduce your direct debit to your new minimum repayment at any time to free up some cash if you have additional expenses

How to manage your repayments

See how to make changes to your repayment

Watch a short video about your repayment options to set up your home loan to best suit your needs. Whether you want to repay your loan within the agreed term or sooner, you have the flexibility to manage your repayment.

Setting up a direct debit

To set up your home loan direct debit, complete this form and follow the prompts. 

Set up direct debit

To change your home loan repayment in NetBank or the CommBank app:

  1. Log into NetBank or the app and select your home loan account
  2. Click on ‘Account Information’ to see your minimum required amount and direct debit details
  3. Select ‘Change my repayment’ and follow the prompts

If you have a fixed rate loan or are unable to make changes yourself in NetBank, call us on 13 2224.

Update in NetBank

Need help with your loan repayment?

If you’d like to review your home loan, call one of our home loan specialists on 13 2224.

We're here to help

If your circumstances have changed and you’re finding it hard to meet your repayment, seek Financial Assistance.

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Things you should know

As this advice has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances before acting on the advice. You should also read our Financial Services Guide.