Hospitality payment solutions​

Some EFTPOS terminals show tipping prompts on screen when a customer is paying the bill.

For example, our Smart Hospitality terminal features tipping prompts, inviting customers to enter a tip amount or skip this step. You can customise the tip percentages that will display.

The Smart Hospitality terminal also helps to increase tipping opportunities in the case of shared bills, by inviting each customer to leave a tip.

When your POS system, online ordering or table management works with your payment system, there's less manual entry and errors, better reconciliation and reporting, and faster checkout and table turnover.

For customers, this means flexible payment options (digital wallet, contactless etc.) and a seamless experience which can improve their satisfaction and overall experience.

For a hospitality business seeking more efficient, profitable and streamlined operations. Common POS integrations can include:  

• Booking and reservation systems 
• Inventory management systems 
• Accounting packages 
• Loyalty programs 
• Online ordering and delivery systems

Contactless payments can be integrated into a restaurant by using an EFTPOS terminal that supports NFC technology. This allows customers to pay quickly using contactless cards, smartphones or smartwatches.

To get started:

• Choose an EFTPOS terminal that supports contactless payments as standard
• Integrate the terminal with your point of sale (POS) system so payment amounts are sent directly from the POS to the EFTPOS device
• Ensure your staff are trained on common workflows such as table service, split bills and tips

An integrated contactless setup can help speed up transactions, reduce manual errors and provide a smoother experience for both staff and customers.

Many EFTPOS solutions in Australia are designed to integrate with popular restaurant POS systems. Integrated EFTPOS allows payment amounts to flow directly from the POS to the terminal, reducing the need for manual entry.

When choosing an EFTPOS solution, consider:

• Compatibility with your existing POS system
• Whether integration supports key features such as tipping, split payments and refunds
• Whether you need a fixed, portable or mobile terminal

CommBank EFTPOS terminals are compatible with a wide range of POS providers commonly used in hospitality, giving businesses flexibility as they grow.

Integrating an EFTPOS machine with a restaurant POS system usually involves a few simple steps:

1. Check compatibility between your POS system and EFTPOS provider
2. Set up the connection, which may be via Wi-Fi, 4G or a wired network depending on your environment
3. Enable integration settings so transaction amounts are automatically sent from the POS to the EFTPOS terminal
4. Test transactions to confirm payments, receipts and reports are working as expected

Once integrated, EFTPOS payments can be faster to process and easier to reconcile at the end of the day.

Small cafés often benefit from wireless or portable payment terminals, like Smart Hospitality, that allow staff to accept payments wherever customers are served.

Key features to look for include:

• Wi-Fi and 4G connectivity for reliable payments
• Support for contactless cards and digital wallets
• Long battery life for busy service periods
• Easy integration with POS systems
• Transaction fees and contract terms
• Local support and reliability

CommBank offers a range of EFTPOS terminals designed to suit small restaurants, from portable devices for table service to integrated solutions that connect seamlessly with many POS platforms.