Help & support
Third Party Property Damage, Fire & Theft
Third Party Property Damage
Our Car insurance is to provide cover for your vehicle if it is used for private or non-excluded purposes. We require you to be at least 15 years of age (unless by exception), or the policy can cover vehicles owned by a company, and have an Australian address where the car is ordinarily parked overnight. All policies are subject to our Underwriting criteria.
Choose the right level of cover for you. We have 3 options to suit a range of needs and budgets.
We'll ask you for the details of your car, like make and model as well as a few simple questions about your driving history and claims activity.
Once you've got your quote, you can complete the purchase online in just a few more steps
No additional premium if you choose to pay your car insurance monthly.
Guarantee on repairs authorised by us for as long as you own the vehicle.
Our Emergency Claims Assistance Line is available 24 hours a day, 7 days a week.
Lodge your claim online and get instant confirmation. We’ll contact you via email by the next business day to advise next steps and if any further information is required to assess your claim. For emergency claims, you can call us on 13 2423 at any time.
Book an appointment online with our preferred supplier O'Brien® or call 1800 034 101.
Find a list of important documents and forms for your car insurance policy.
CommInsure is committed to supporting you if you are affected by family violence.
We are committed to helping and offering additional support when you need it.
If you are experiencing financial hardship, we encourage you to tell us. Please contact us on 13 24 23 to talk about your situation, and we will work with you to provide support.
If you qualify for financial hardship support, we will work with you to implement an arrangement that could include any one or more of the following:
Whilst we work with you, we will place any recovery on hold.
Additional community support
For access to free and confidential advice from professional financial counsellors, call the National Debt Helpline on 1800 007 007, or visit their website ndh.org.au.
You can access further information by using the links below:
If you need an interpreter or translator you can ask for one. Alternatively, you can call the Translating and Interpreting Service (TIS National) on 131 450, let them know your preferred language, and ask them to contact CommInsure on 13 24 23.
The CommInsure webpages can be viewed in other languages by using the link below:
The National Relay Service may assist anyone who is deaf or has a hearing or speech impairment
1 This discount cannot be used in conjunction with any other discount (other than those listed in the relevant Product Disclosure Statement or any Supplementary Product Disclosure Statement) or in conjunction with any other promotional offer, unless we have advised in the promotional offer that this discount will apply. We may remove or change this discount effective from the renewal date. This discount cannot be backdated. Minimum premiums may come into force and reduce the extent to which discounts are applied.
2 Cover for damage caused by fire, storm, hail or flood is excluded for the first 24 hours of the policy (exceptions apply). Policy limits and other exclusions apply.
3 Conditions apply. Read the Product Disclosure Statement (PDS) for more information
Car insurance is provided by CommInsure, a registered business name of Commonwealth Insurance Limited ABN 96 067 524 216 AFSL 235030 (CIL). CIL is a wholly owned but non-guaranteed subsidiary of the Commonwealth Bank of Australia ABN 48 123 123 124 (The Bank). The Bank does not guarantee the obligations or performance of CIL or the products it offers. Where we refer to 'we', 'us' and 'our', we mean CIL. As this information has been prepared without considering your objectives, financial situation or needs, you should, before acting on this, consider the appropriateness to your circumstances.
A Product Disclosure Statement is available at all Commonwealth Bank branches, by downloading them from commbank.com.au or by calling 13 2423 and should be considered before making any decisions about this product. You should also read our Financial Services Guide and Privacy Policy which are also available by calling 13 2423.
The target market for these products will be found within the product’s Target Market Determination, available here.
CommInsure is proud to be a signatory to the General Insurance Code of Practice. The Code Governance Committee is the independent body that monitors and enforces insurers’ compliance with the General Insurance Code of Practice. Their purpose is to drive better Code compliance, helping the insurance industry to improve its service to consumers.
For more information on the code visit www.codeofpractice.com.au.
