Features & benefits

  • Peace of mind with extensive coverage

    Covers your vehicle for a range of insured events plus legal liability for damage to someone else’s property up to $20 million.

  • A wide range of cover benefits

    New vehicle replacement after a total loss, transportation and emergency accommodation costs, cover for domestic pets, damage to baby capsules and more. 

  • Tailored insurance with flexible cover options

    You can choose to add a range of options to your cover. Some options can lower your premium. 

  • Pay monthly

    No additional premium if you choose to pay your car insurance monthly.

  • 24/7 emergency claims assistance

    The Emergency Claims Assistance Line is available 24/7.

    Call  13 1361 or +61 2 8527 5217 if you’re overseas.

  • Choice of repairer & repair guarantee

    • The choice to nominate your own repairer
    • Guarantee on authorised repairs for as long as you own the vehicle

What's included

  • What you're insured for

    Comprehensive Car Insurance covers your vehicle against loss or damage caused by a range of insured events, including:

    • Collision or impact damage
    • Fire2, theft or attempted theft
    • Storm, hail or flood2
    • Vandalism or malicious act
    • Theft of keys
    • Legal liability up to $20 million
  • Cover benefits

    A wide range of benefits are also included:

    • 2 year new car replacement after a total loss3
    • Substitute vehicle
    • Hire car following theft
    • Towing and storage costs
    • Trailers and caravans
    • Emergency repairs
    • Personal items other than mobile phones, computers, business tools and cash
    • Transportation and emergency accommodation costs
    • Cover for domestic pets when injured as a result of an insured event
    • Accidental death
    • Baby capsules and child seats
    • Temporary cover for a replacement vehicle

    For more info, read the latest Car insurance Product Disclosure Statement (PDS).

Cover options

You can also choose to add the following options to your policy:

For a reduced premium

  • Driver age restriction – no cover for drivers under the age of 30
  • Optional additional basic excess

For an additional premium

  • Hire car following an incident
  • Removal of excess for glass damage 
  • Protected No Claim Discount

For more info, read the latest Car insurance Product Disclosure Statement (PDS).


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Online claims made easy

  • Car claims

    Lodge your claim online in the My Claims Portal (accessible through NetBank or the CommBank app) and you will receive instant confirmation.

    The Claims team will contact you to advise the next steps for your claim.

    Alternatively, or for emergency claims, call 13 1361 anytime or +61 2 8527 5217 if you’re overseas.

    You can also update your bank details for claims payments and provide documentation via the My Claims Portal.

    Start claim

    Tell me more

  • Windscreen or window glass claims

    Make a windscreen or window glass claim by calling 13 1361 and you’ll be appointed the preferred supplier O'Brien®.

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Things you should know

  • This discount cannot be used in conjunction with any other discount (other than those listed in the relevant Product Disclosure Statement or any Supplementary Product Disclosure Statement) or in conjunction with any other promotional offer, unless advised in the promotional offer that this discount will apply. This discount may be removed or changed effective from the renewal date. This discount cannot be backdated. Minimum premiums may come into force and reduce the extent to which discounts are applied.

    2 Cover for damage caused by fire, storm, hail or flood is excluded for the first 24 hours of the policy (exceptions apply). Policy limits and other exclusions apply.

    Conditions apply.  Read the Product Disclosure Statement (PDS) for more information.

    Car Insurance is provided and issued by Hollard Insurance Partners Limited ABN 96 067 524 216, AFSL 235030 (Hollard) and distributed by the Commonwealth Bank of Australia ABN 48 123 123 124, AFSL 234945 (CBA). Hollard is not part of the CBA Group. CBA and its related entities do not sell, issue or guarantee the obligations or performance of Hollard or the products Hollard offers and this insurance product does not represent a deposit with or liability of either CBA or any of its related bodies corporate. If you purchase a Car Insurance policy, CBA is paid a commission which is a percentage of your premium. 

    For products issued by Hollard, information about the target market can be found within the product’s Target Market Determination available here.

    This information has been prepared without considering your objectives, financial situation or needs.  You should, before acting on this, consider the appropriateness of the product to your circumstances. A Product Disclosure Statement (PDS) is available at all Commonwealth Bank branches, by downloading them from commbank.com.au or by calling 13 2423 and should be considered before making any decisions about this product. You should also read the Premium, Excess and Discount Guide (PEDG) and Financial Services Guide (FSG) by clicking on the links, or by calling 13 2423 for a paper copy.

    Hollard is a signatory to the General Insurance Code of Practice, for more information on the code visit www.codeofpractice.com.au.