Help & support
Have you ever considered how you'd get by without your income? AIA Australia’s Income Protection is designed to help you get back on your feet if you’re unable to work due to an injury or sickness.1
You’ll receive a monthly payment to help with any expenses so you can focus on recovery without the added stress of lost income.
This could help cover:
You can choose from Income Protection and Life Cover. You can also add Total and Permanent Disablement (TPD) and Crisis Recovery (Trauma) cover to your Life Cover policy. Each serve a different purpose:
We’ve partnered with AIA Australia to bring you income protection insurance that supports you and your family in times of need.
Over 3.1 million Australians trust AIA Australia to help them protect what matters most with over $2.6 billion paid in direct, retail and group life insurance claims in 2024.
Priority Protection is AIA Australia’s suite of products that caters for a range of insurance needs including life, TPD, trauma and income protection insurance.
AIA Australia is committed to helping you make healthier lifestyle choices everyday with rewards along the way.
Be rewarded for a healthier lifestyle with AIA Vitality
Take out a policy for life insurance with an annual premium over $5403 and you can attach AIA Vitality. It’s a personalised, science-backed health and wellbeing program that incentivises you to move more, eat well and complete regular health checks.
If you're unable to work due to illness or injury1, Income Protection provides a monthly payment of up to 70% of your income that could help to cover:
Some exclusions which aren’t covered by Income Protection include if disablement1 is due to intentional self-inflicted injury or any such attempt by you, criminal activity (including periods of incarceration), active military service or normal pregnancy.
For more information on exclusions, specific definitions and how they apply to you, refer to the Product Disclosure Statement (PDS).
You can apply if you’re:
The amount of cover someone may need can vary depending on individual circumstances. While there’s no one-size-fits-all answer, there are some common factors people often consider when thinking about their insurance needs:
You can generally claim some or all of your Income Protection premiums (paid outside of super) as a deduction against your taxable income.
An AIA Financial Wellbeing Planner could help you understand and choose the right protection for you. They can review your situation and compare against a range of products from various providers to help you find cover best suited to you and your budget.
For any questions or claim enquiries, call AIA Australia on 1800 491 588, Mon–Fri, 9am–5pm (Syd/Melb time).
Find documents for Life Insurance and Income Protection policies provided by AIA Australia purchased before 17 November 2025.
Alternatively, an AIA Financial Wellbeing Planner can help you decide what cover is best suited to your personal circumstances and budget.
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1 Accident, Sickness, Illness, Injury, Total Disablement (Income Protection CORE) and Partial Disablement (Income Protection CORE) have specific meanings set out in the Product Disclosure Statement (PDS). Please refer to the PDS for a detailed description.
2 Trauma events have specific meanings, and a payment is only payable if you meet the precise meaning of the definition as set out in the PDS. You must read the entire PDS including the medical definitions section of that document.
3 AIA Vitality is provided by AIA Australia and the information on this page is provided by AIA Australia. Eligibility for membership to the AIA Vitality program arises under, and is subject to, the AIA Vitality Terms and Conditions. Access to the AIA Vitality program as a result of holding life insurance or income protection requires your annual premium on your Policy or combined annual premium on all life insurance and income protection policies to be equal to or greater than $540 per person
4 You can earn up to $260 in Active Benefits each membership year for reaching your personalised physical activity targets each week. You can also earn up to $500 in Shopping Rewards each membership year. Earn a Shopping Reward once you achieve Silver Status and for every 5,000 AIA Vitality Points you earn thereafter, up to 35,000 points each membership year. AIA Vitality partners, benefits and rewards are subject to change at any time. For the most up-to-date information and to view the AIA Vitality Terms and Conditions see aia-vitality-terms-conditions.pdf
5 TPD - Any Occupation definition: Provides a lump sum payment if you are unlikely to ever return to work in any occupation that is suited to your education, training or experience, after being continuously disabled for at least three months due to an Injury or Sickness. Please refer to the PDS for a detailed description.
Priority Protection provided by AIA Australia (Life Cover, Total and Permanent Disablement, Crisis Recovery and Income Protection), as described on this website, are provided and issued by AIA Australia Limited ABN 79 004 837 861, AFSL 230043 (AIA Australia) and distributed by the Commonwealth Bank of Australia ABN 48 123 123 124, AFSL 234945 (CBA). AIA Australia is not part of the CBA Group. CBA and its related entities do not sell, issue or guarantee the obligations or performance of AIA Australia or the products it offers, and these insurance products do not represent a deposit with or liability of either CBA or any of its related bodies corporate.
The information on this page is intended to provide general information. It is current at the date of publication and may change. It has been prepared without taking into account your objectives, financial situation or needs and is not intended in any way to be financial, legal, tax, health, medical, nutritional or other advice. You should, before acting on this information, consider the appropriateness to your circumstances and needs and read the relevant product documents (Product Disclosure Statements (PDS), fact sheets, fund rules and terms and conditions) before deciding to acquire or continue to hold any of these products. For Priority Protection provided by AIA Australia (Life Cover, Total and Permanent Disablement, Crisis Recovery and Income Protection), you should refer to the relevant Product Disclosure Statements (PDS) before making a decision on the product. If necessary, you should consider obtaining advice from a financial, tax, medical or health professional.
AIA Australia has prepared Target Market Determinations (TMDs) which describe the class of consumers that comprise the target market for each cover type available for this product. The Target Market Determinations can be sourced at www.aia.com.au/tmds.
AIA Australia has adopted the Life Insurance Code of Practice, which contains minimum standards of service that customers can expect from insurers. The code can be found at aia.com.au/en/about-aia/about-us/industry-standards.
For any questions about these products, call AIA Australia on 1800 491 588, Mon–Fri, 9am–5pm (Syd/Melb time). Neither CBA nor any of its related bodies corporate are authorised representatives of AIA Australia. For more information on the financial services CBA provides, you should read CBA's Financial Services Guide and Privacy Policy. If you purchase a Priority Protection policy, CBA is paid a commission by AIA Australia which is a percentage of your premium.