Complete a 'Contactless Transport Payments Reimbursement Form' located on the transportnsw.info website. Transport for NSW will assess the request in line with its policy – any refunds will be returned to your account.
As with any merchants who accept Mastercard and Visa cards, the prices are set by the individual merchants, in this instance Transport for NSW. CommBank will process the transactions as received from Transport for NSW.
Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.