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Extra control at your fingertips

Securely lock your debit card in the CommBank app when you need to. And unlock it again when you don’t.

Card lock

Lock your card temporarily

If you misplace your card or it’s stolen, you can temporarily lock it while you look for it.

Contactless payment

Lock contactless card payments

Now you can lock contactless debit card payments if you don’t want to tap your card to pay. 

international payments

Lock in store international payments

If you’re not travelling overseas you can lock international in store payments.

lock online

Lock online payments

If you’re not shopping online regularly you can lock online payments.

It’s quick and secure in the CommBank app

1. Log on securely to the CommBank app then tap Cards.

Step 1

2. Swipe to the card you want to lock then tap Manage card settings.

Step 2

3. Choose which lock to activate.
 

Step 3

Things you should know

Locks don’t apply to transactions that are flagged as recurring (e.g. direct debits) and transactions not sent to us for authorisation.  Transactions made using Tap & Pay set up on a compatible smartphone or using a PayTag are not blocked. Some transactions made in CommBank branches, telephone, online or mobile banking, including transfers to other accounts, bill payments, and assisted cash withdrawals are also excluded. Other conditions apply.

Full terms and conditions available on the CommBank app. The CommBank app is free to download however your mobile network provider charges you for accessing data on your phone. The CommBank app is available on Android operating systems 4.1+ and iOS operating system 8.0+. Terms and conditions are available on the app.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc. Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated.

© 2017 Commonwealth Bank of Australia ABN 48 123 123 124 AFSL and Australian credit licence 234945