Tap and Pay with the new CommBank app – CommBank

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COMMBANK TAP & PAY

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What is Tap & Pay and how does it work?

Tap & Pay allows you to use your compatible smartphone to make MasterCard® PayPass purchases in store. Simply tap your phone on any contactless terminal the next time you are shopping*.

Tap & Pay using an Android smartphone with NFC

Tap & Pay is now available using your compatible Android phone* and the CommBank app. Enabled through NFC technology, Tap & Pay is linked to your transaction account so you can make purchases at any contactless terminal using your phone – even overseas.

Tap & Pay is available on compatible devices running Android 4.4 (KitKat) or above, with inbuilt NFC enabled.

Note: Tap & Pay allows you to make MasterCard® PayPass™ purchases up to $100 or other limit as set by the merchant. For transactions over this limit, you may be required to enter your card PIN.

Step 1: Open an Everyday Account or use your existing one

Step 2: Download the CommBank app on your Android smartphone

Step 3: Select ‘Tap & Pay’ from the home screen and follow the simple activation steps.

If you already have Tap & Pay set up on your Samsung Galaxy S4, or you’re currently using a PayTag please refer to our FAQs for support.

Tap & Pay using an iPhone or other Android smartphone (without NFC)

If you’re using an iPhone or other Android smartphone (without NFC) you can use Tap & Pay by purchasing a PayTag via the CommBank app. A one-off fee of $2.99 will apply.

Step 1: Open an Everyday Account or use your existing one.

Step 2: Download the CommBank app on your iPhone or Android smartphone.

Step 3: Purchase a PayTag for $2.99 via the CommBank app. Select ‘Tap & Pay’ from the home screen and follow the instructions.

Once your CommBank PayTag arrives, you’ll need to attach it to your device. Don’t just stick it anywhere though; placement is important.

You’ll need to stick the PayTag directly on the back of your phone towards the bottom. Placing it in this area ensures there is no interference with the battery, so you can Tap & Pay first time, every time.

If you have a phone cover, the PayTag will work underneath the cover, but you can also stick the PayTag on the outside of your phone cover too if you like.

Need more help?

Find an answer to your question on our Support Community

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CommBank FAQs

Take a look at all our frequently asked questions

See all CommBank app FAQs

Important information:

* Tap & Pay allows you to use your compatible iPhone or Android mobile phone to make MasterCard® PayPass™ purchases up to $100 or other limit as set by the merchant. NetBank and CommBank app access required. Tap & Pay is available for compatible NFC enabled phones running Android 4.4 or above - Eligible transaction accounts only, not available for credit cards at this time. Other phones may Tap & Pay by ordering a CommBank PayTag in the app. A one-off purchase price of $2.99 applies for the PayTag.

100% Money Back Guarantee means we’ll cover any loss should someone make an unauthorised transaction on your account using Tap & Pay – provided you protect your phone or PayTag and phone password and immediately notify us of their loss, theft or misuse, and of any suspicious activity on your account.

MasterCard is a registered trademark and PayPass is a trademark of MasterCard International Incorporated.

Apple, the Apple logo & iPhone are trademarks of Apple Inc, registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google Play and Android are trademarks of Google Inc.

Windows is a registered trademark of Microsoft Corporation in the United States and other countries.

Commonwealth Bank of Australia ABN 48 123 123 124.

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