How do I cancel a Cardless Cash request using the CommBank app?
Last updated 13 August 2015
A Cardless Cash transaction can be cancelled via the CommBank app at any time prior to the cash being withdrawn at the ATM or the cash code expiry.
If a Cardless Cash withdrawal has been created in error the Cash Code should be cancelled immediately (especially if the Cash Code and Cash PIN have been sent to someone else).
If the Cash PIN was sent to someone else you should advise them to disregard any notice they have received. Provided the funds have not been collected at the ATM they will be returned shortly after the Cash Code is cancelled or expires.