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How do I change my Loan Protection direct debit details?

See all Loan protection FAQs

Last updated 27 November 2015


To change how you pay your Loan Protection premiums download and fill in this form. You'll need to download Adobe Acrobat Reader to view the form.

You can edit the form directly from your computer. Just use your mouse to click each box and then type in your details. You just need to type your name into the signature box.

Once you’ve edited the form, save it to your computer and send it back to us as an attachment in an email to: loanprotectionddr@cba.com.au.

Your direct debit details will be updated within 5-7 business days after we receive your form.

Please note that we only accept payment via bank account, MasterCard or Visa.

If you need to talk to us, call 13 3982 between 8am - 8pm, Monday to Friday (Sydney/Melbourne time).



Important information: This advice has been prepared without considering your objectives, financial situations or needs. Before acting on the advice, please consider its appropriateness to your circumstances.

Loan Protection is issued by The Colonial Mutual Life Assurance Society Limited ABN 12 004 021 809 AFSL 235035 (CMLA) and is a wholly owned but non-guaranteed subsidiary of the Commonwealth Bank of Australia ABN 48 123 123 124.  A Product Disclosure Statement (PDS) for Loan Protection is available online, from any Commonwealth Bank branch or by calling 13 3982 and should be considered in making any decision about Loan Protection. You can also download our Financial Services Guide (FSG).

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