How can I check my Travel Money Card balance?

See all Travel Money Card FAQs

Last updated 20 March 2015


There are a number of ways to check your card balance. You can use them as standalone options or in combination:

  • Log on to NetBank to check your balance; or
  • Call the Travel Money Customer Service Centre on 1300 660 700 or +61 2 9374 0609 when outside Australia (call charges apply) at any time; or
  • Opt in to receive SMS balance alerts for a daily, weekly, monthly or low-balance alert; or
  • At an ATM (this service may not be available at all ATMs). Note that the balance of the local currency of the ATM or the first currency on your currency order will be displayed, not the entire balance on your card.

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