Applications for our 2022/23 Summer Intern Program and our 2023 Graduate Program are now open and will close at 11:59pm (Syd/Melb time) on 15 August 2022.

Apply now

About Operations

Our Chief Operations Office (COO) ensures the origination, production, validation and fulfilment of all consumer and commercial financial transactions and trades on behalf of the entire Group, including Bankwest.

Operations is the strategic centre of the Group. We’re all about improving and transforming the processes that deliver products, services and productivity benefits across the Bank. We aim to make life simpler and safer for our customers and play a key role in the transformation journey of digitisation and automation over the coming years. We’re customer and people-focused, ensuring change is sustainable, successful and rapid. 


Our programs

  • The Operations Graduate Program offers Graduates an accelerated development and career path over 18 months. The Program includes three structured 6-month rotations through key business areas as well as development opportunities and support while you learn. This Program is designed to build diverse skills and capabilities and fast track your career in operational leadership, or specialise in an area of your choice.

    You’ll work within supportive teams to help drive transformation and innovation to improve the customer experience, and be supported to develop yourself while you contribute. You’ll be encouraged to pursue your interests in Operations and tailor the Program to you.

    Some of the areas Operations Graduates can rotate in are:

    • Strategy & Performance
    • Regulatory & Control (Financial Crimes)
    • Operational teams supporting
      • Markets
      • Payment Services Utility
      • Commercial Banking
      • Consumer Finance & Everyday Banking
      • Home Lending

    Your Program also includes multiple professional development opportunities, including Design Thinking, Agile training, interactive masterclasses and Graduate conferences. These collaborative sessions will enable you to develop leadership capabilities, enhance your presentation skills and critical thinking.

    You’ll be exposed to topics such as emotional intelligence, resilience and leading through change, which will prepare you for success during the Program and beyond.

    We have roles available in Sydney and Perth for the Operations Program.

  • Where could the Program take you?

    Our Graduate Program is designed to bring you into the speed and scope of operations at CommBank, to fast track your career. Roles you could land beyond your Program include:

    • Analyst or Associate roles in
      • Business
      • Strategy
      • Change
      • Program Delivery
      • Process Re-Engineering
      • Insights and Forecasting
    • Associate Program or Project Manager
    • Associate Product Manager
    • Continuous Improvement Lead

    Beyond the Program you’ll be on track for a career in operational leadership or specialise into one of our utilities. 

  • Summer Intern Program

    This 10-week Program provides exposure across our diverse business. You’ll receive training and networking opportunities, be supported by a buddy and have the chance to contribute meaningfully to our business.

What we look for

  • We consider Graduates from all degree backgrounds. We welcome anyone with an interest or experience in Operations, and any type of frontline retail experience. A passion for, and interest in technology is encouraged but not required.

    To be successful in your career in Operations, you’ll need to be proactive, solutions-focused and resilient.

    You’re a strong role model of our purpose and values, and demonstrate leadership attributes. You have excellent interpersonal and communication skills, are commercially minded with a passion for delivering exceptional customer service.


  • As well as building a strong understanding of the operations of CommBank, you’ll also benefit from:

    • Training and development: You’ll have access to career and personal development learning events and resources to help you expand your skills and knowledge during your Graduate Program and beyond
    • Exciting projects: Experience and contribute to the speed and scope of projects driven by Operations
    • Mentorship and buddies: You’ll be connected with a buddy from the Grad alumni and a mentor in your field in your first year, with optional additional mentoring available to support further career growth
    • Support: You’ll be supported by the teams you work in, key business contacts, the Program team and all the way through to senior management to enable you to confidently contribute while you’re learning
    • Volunteering: Make a difference to your world outside work through volunteering. Graduates are encouraged to participate in many volunteering opportunities as part of the Program, and beyond as part of CommBank’s commitment to community.

    Discover more rewards and benefits of working at CommBank here.

Awards and recognition

Award logo: Universum

Universum Student Most Attractive Employers 2021

#3 by Business, Commerce & Management Students

Award logo: The Australian Top 100 award

The Australian Top 100 

Graduate Employer 2020
#1 Banking and Finance sector

Award logo: Australian Financial Review and GradConnection Top 100

Australian Financial Review  & GradConnection Top100 Graduate Employers Ranking

Graduate Employer 2020
#9 Most popular Employer

Award logo: Top Graduate Employers 2019

Top Graduate Employers 2022