Our Chief Operations Office (COO) ensures the origination, production, validation and fulfilment of all consumer and commercial financial transactions and trades on behalf of the entire Group, including Bankwest.
Operations is the strategic centre of the Group. We’re all about improving and transforming the processes that deliver products, services and productivity benefits across the Bank. We aim to make life simpler and safer for our customers and play a key role in the transformation journey of digitisation and automation over the coming years. We’re customer and people-focused, ensuring change is sustainable, successful and rapid.