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Retail Banking Services Graduate and Summer Intern Programs

Retail Banking Services Program overview

As the public face of CommBank, we deliver a seamless banking experience for the future, to over 10+ million personal and small business customers. We offer market-leading products and services, supported by leading systems and processes. 

Summer intern program - 10 weeks

Our Summer Intern Program

This 10 week program gives you exposure across our business. You’ll receive training, networking opportunities, be supported by a buddy and have the chance to contribute meaningfully to our business.

15 months

Our Graduate Program

This fifteen-month structured Program includes four rotations. The first rotation is a branch rotation, where you will get the skills and experience required in the Retail Bank. You can then work in several areas, including:

  • Credit Cards
  • Payments and Retail Strategy
  • Retail Products and Customers
  • Third Party and Mobile Banking
  • Retail Sales and Service
  • Direct Channels.

Roles you could move into include:

  • Business Analyst
  • Customer Experience Associate
  • Product Associate
  • Marketing Consultant
  • Strategy and Development Associate
  • Retail Pricing Associate
  • Research Associate
  • Campaign Development Associate.

We currently have several former graduates in Executive Manager roles - only a few years after completing the Program.


What qualities do we look for?

You are innovative, results driven, solutions focused, resilient, strategically minded, proactive and a strong role model of team and leadership behaviour. You have excellent interpersonal skills, are commercially astute and passionate about delivering exceptional customer service.

Degree types

What degree types do we look for?

Graduates from all disciplines are welcome to apply, however, preferred degrees include:

  • Accounting
  • Business
  • Commerce
  • Economics
  • Finance
  • Mathematics
  • Engineering
  • Law.
Degree map

Where else could you fit?

Your degree could lead you in several different directions. Check out our degree map to explore some of these directions, and find out which is right for you. 

Learn more


As well as an introduction to the Retail Banking Services area of CommBank, you’ll also benefit from:

  • Challenging work and diverse experience: You’ll have the opportunity to work on exciting and diverse projects that make a difference. This will help you develop a range of new skills and experiences
  • Responsibility and autonomy: You’ll deliver outcomes that contribute to CommBank’s strategic priorities and goals
  • Support: You’ll be mentored by a senior leader, who will help you plan and drive your career
  • Stability: You’ll have a permanent role guaranteed upfront (pending satisfactory performance)
  • Endless opportunity: You are openly encouraged to discuss your career aspirations with your manager, who can help make them a reality
  • Networking: You’ll have the chance to work with talented people, and form important relationships within the business
  • Community involvement: You’ll have the chance to engage the wider community through graduate-led community projects and initiatives
  • An ever-improving Program: You’ll take part in an ever-improving Program, so you get the most exciting and engaging experience possible.

Awards and recognition

2014 Money Magazine Awards

2014 Money Magazine: Bank of the Year

We've been awarded Money Magazine's Bank of the Year award for the second year running.  We strive to offer the best customer service possible, and are always looking at how we can help your financial wellbeing, while making it easier for you to bank with us.

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2014 Money Magazine Awards: Banking website

2014 Money Magazine: Banking Website of the Year

We’re proud to receive this award for a fourth consecutive year. is designed to make everyday banking even easier and more convenient. You can find out about our products and services, access tools and calculators, receive 24/7 support and connect with us through our Support Community and other social channels.

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2014 Australian Banking and Finance Awards

2014 Australian Banking and Finance Awards: Australian Financial Institution of the Year - Major Bank, 2014

CommBank won six awards, including Australian Financial Institution of the Year – Major Bank, at the prestigious 24th annual Australian Banking & Finance awards 2014.

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Top Graduate Employers

2014 Australian Association of Graduate Employers: Top Graduate Employer in the Commercial and Retail Banking Sector

We’re proud to have been named Top Graduate Employer in the Commercial and Retail Banking Sector by Australian Association of Graduate Employers (A.A.G.E) for five consecutive years (2010 - 2014).

BRW: Most Innovative Companies

2013 BRW: Most Innovative Australian Bank

We’re proud to have been named Australia’s Most Innovative Bank by BRW. Looking for new and better ways to make banking easier for our customers is at the core of everything we do. Whether it’s changing the way our customers access their money with Cardless Cash or transforming business payments with Leo, we’re committed to delivering products and services that integrate seamlessly with their life. Learn more about some of our latest innovations.

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Universum: Ideal Employer

2014 Universum: Top 5 Ideal Employer

We were ranked in the Top 5 Ideal Employers for management and commerce students by Universum in 2014.