Retail Banking Services Graduate and Summer Intern Programs
Retail Banking Services Program overview
As the public face of CommBank, we deliver a seamless banking experience for the future, to over 10+ million personal and small business customers. We offer market-leading products and services, supported by leading systems and processes.
This 10 week program gives you exposure across our diverse business. You’ll receive training, networking opportunities, be supported by a buddy and have the chance to contribute meaningfully to our business.
The Retail Banking Services Generalist stream offers an eighteen month program and includes structured rotations and tailored development. We believe great people underpin everything we do. You will be an essential contributor in driving the RBS strategy which is to excel at satisfying customer needs in more ways through personal relationships and world class technology. Your program includes a frontline rotation where you will obtain skills grounded in deep customer insights giving you the knowledge and experience you need for an exciting career in the Retail Bank.
You can then work in several areas including:
- Credit Cards
- Payments and Retail Strategy
- Retail Products and Customers
- Third Party and Mobile Banking
- Retail Sales and Service
- Direct Channels.
Roles you could move into include:
- Business Analyst
- Customer Experience Associate
- Product Associate
- Marketing Consultant
- Strategy and Development Associate
- Retail Pricing Associate
- Research Associate
- Campaign Development Associate.
You are innovative, results driven, solutions focused, resilient, strategically minded, proactive and a strong role model of our vision and values and leadership behaviour. You have excellent interpersonal skills, are commercially astute and passionate about delivering exceptional customer service.
Graduates from all disciplines are welcome to apply, however, preferred degrees include:
- Global and International Studies
As well as an introduction to the Retail Banking Services area of CommBank, you’ll also benefit from:
- Challenging work and diverse experience: You’ll have the opportunity to work on exciting and diverse projects that make a difference. This will help you develop a range of new skills and experiences
- Responsibility and autonomy: You’ll deliver outcomes that contribute to CommBank’s strategic priorities and goals
- An ever-improving Program: We're always refreshing and improving our program so you get the most exciting and engaging experience possible. Your development and experience will be overseen by our Graduate Talent Council to ensure your experience is world class
- Support: You’ll be mentored by a senior leader, who will help you plan and drive your career
- Endless opportunity: You are openly encouraged to discuss your career aspirations with your manager, who can help make them a reality
- Networking: You’ll have the chance to work with talented people, and form important relationships within the business
- Community involvement: You’ll have the chance to engage the wider community through graduate-led community projects and initiatives