About financial abuse of older people

What is financial abuse of older people?

When a trusted person misuses their position or causes financial harm to an older person. Financial abuse of older people can take many forms and can happen to anyone.

Why it matters?

It hurts people. Beyond financial loss, it can also limit a person's access to a safe home, adequate food or medical care. Other serious impacts include anxiety and depression.

Who's at risk? 

  • Everyone is at risk, however those at greater risks include:
     
    • People who are socially isolated
    • People who are physically or mentally impaired
    • People who identify as having First Nations heritage
    • People who are from a migrant or refugee background
    • People with low financial literacy
    • People from LGBTQIA+ communities
    • People who are reliant on others for their care
    • People who have been subject to other types of abuse 

Common forms of abuse

Financial abuse of older people takes many forms and can include repeated or one-off actions, inaction and even threats.

Common forms of abuse are:

  • Abusing power of attorney 
  • Pressure, threats and intimidation 
  • Scams and fraud 
  • Abusing informal family agreements 
  • Improper use of funds
  • Theft
  • Inheritance impatience
  • Guarantors gone wrong
  • Failure to provide promised care
  • Emotional blackmail

Where to get help

The Safe & Savvy guide

The guide we’ve created contains information, resources and practical activities to help you better understand and prevent financial abuse of older people, including you and your loved ones.

At the end of the guide you'll find a list of support services available.

Download the guide

Who developed the guide?

It was developed by CommBank in partnership with a large range of community and academic experts. 

Free online course

Visit beconnected.esafety.gov.au to access a free online course that teaches you how to perform common banking tasks securely from home.

 

 

We’re here to help

We’re here to help with challenging circumstances you might be facing, such as the loss of a loved one, unemployment, serious illness or addiction.

If you’re facing a change in your circumstances, get in touch with us as soon as possible so we can help you manage your financial situation.

Learn about available support

How to protect yourself

Staying safe online

Learn simple steps you can take to protect yourself against scams and fraud.

Stay safe online

Safeguard your money

This resource provides information to help you recognise financial abuse, particularly for older people and those experiencing cognitive decline. It outlines common warning signs, forms of abuse, and steps you can take to stay in control of your finances. 

Safeguard your money (PDF)

Authority to access accounts, Power of Attorney & more

What you need to know about giving someone access to your accounts or becoming authorised to manage someone else’s banking on their behalf.

Learn more about account authority

Learn about acting on someones behalf (pdf)