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2006 media release - weekend branch opening hours

14 July 2006

*Update: Find out what the latest opening hours are for Commonwealth bank branches.

Some of the Commonwealth Bank’s busiest branches in NSW, will be opening their doors for Saturday trading from this Saturday the 15th of July. It’s the final stage of a national weekend trading roll-out, with more than 60 branches taking part in the initiative nationwide.

The extended trading hours are part of the Bank’s commitment to providing greater convenience, accessibility and customer service, which has also seen the recent removal of internet banking fees on everyday transactions and the introduction of two new transaction products: Streamline e-Access and Streamline Unlimited – both with flat monthly fees.

According to the Group Executive for Retail Banking Services Mr Michael Cameron, Saturday trading is all about offering greater convenience to customers.

"This initiative indicates we have listened to our customers and we’re taking tangible steps to improve our customer service," Mr Cameron said.

"Already this year we’ve eliminated some NetBank fees and introduced streamlined accounts with a capped low monthly fee, allowing unlimited transactions."

"With the opening of these branches we will be making it easier for our people to provide excellent service to customers."

The Branches which will have Saturday trading are Chinatown, Bondi Junction, Chatswood, Hornsby, Miranda, Warringah Mall, Westfield Tuggerah, Macquarie Shopping Centre, Bankstown Square, Westpoint Blacktown, Castle Towers Castle Hill, Westfield Shopping Centre Hurstville, Westfield Shopping Centre Liverpool, Pagewood, Westfield Parramatta (level 3), Penrith Plaza, Broadway, Ballina, Campbelltown, Tweed City Shopping Centre, Park Beach Plaza Coffs Harbour, Shellharbour Square, Kotara, Charlestown Square and Glendale.

Customers will be welcomed between the hours of 10am and 2pm.

The initiative follows the launch of the Bank’s new brand advertising campaign. The tagline of the campaign is "Every day’s a new day" and emphasises the Bank’s commitment to its customers.

The Commonwealth Bank is Australia’s most accessible and convenient bank with a service network that enables customers to access their money whenever they want, wherever they are. As well as having more than 40 per cent more ATM outlets than its nearest competitor, access to online banking via NetBank and a range of personal banking services at Australia Post agencies, customers can also access a 24 hours, seven days a week telephone banking service

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For more information, contact:

Bryan Fitzgerald
General Manager, Media and Issues Management
Phone: (02) 9378 2663 / Mobile: 0414 789 649