Group Executive, Technology and
Group Chief Information Officer
Gavin Munroe is Group Executive of Technology and Group Chief Information Officer at Commonwealth Bank of Australia. In this role he leads the technology division, helping deliver the best digital banking services to Commonwealth Bank customers.
Gavin joined Commonwealth Bank in November 2022 and is responsible for digital delivery, group data and analytics, technology and technology infrastructure for all divisions across CBA. He is also responsible for security across the bank including cyber, fraud, physical security and business resilience.
Gavin has more than 20 years financial services experience. Most recently, he was the HSBC Global Chief Information Officer for Wealth and Personal Banking, overseeing all aspects of technology across all markets. Gavin joined HSBC in November 2018 and worked across retail banking, wealth management, private bank, insurance and asset management businesses, responsible for delivering sustainable and safe technology solutions to drive digital transformation.
Prior to HSBC, Gavin was with Bank of America Merrill Lynch where he was the Merrill Lynch CIO, accountable for driving the digitisation of Merrill Lynch technology. He also held a number of other senior roles with Bank of America Merrill Lynch, including head of global consumer products, and CIO for Wealth Management Technology teams overseeing its digitisation and modernisation.
Gavin has also previously worked for Synechron as MD of Asia Pac, a specialist provider of business technology solutions for capital markets, insurance and mortgage banking, and held the positions of CIO Saxon, a subsidiary of Morgan Stanley, and Head of Technology for the West Coast USA for Wachovia.
Gavin has a Bachelor of Science Degree, with dual majors in both Computer Science and Physics, from the University of Port Elizabeth, South Africa.