Help & support
Our end-to-end solution means greater operational efficiencies for your healthcare business.
Industry first sign-on-glass technology digitally captures your patients' private health declarations.
Same-day settlement1 for gap payments, and next-day settlement for private health insurance claims.
Enhanced connectivity with Wi-Fi and dual SIM allows mobility and reduces downtime in the event of an outage.
Our online portal allows for simplified reporting and reconciliation for all transactions in near real-time.
Process payments and health claims in a unified workflow with our app-based Smart Health terminal.
Your Smart Health terminal includes access to our online portal, Smart Health Hub, where you can:
Unleash sales opportunities by offering customers flexible ways to pay, whether in store or remotely.
Discover what's happening in the wider healthcare industry thanks to the latest insights, tools and strategies you can use to adapt to an ever-changing landscape.
We offer specialised home lending packages to make it simpler and easier for healthcare professionals looking to buy a home or investment property.
Upgrade clinical equipment and technology, or fit out a new practice with our finance solutions designed to meet your business needs without interrupting your cash flow.
We combine specialist banking and digital solutions with market knowledge to help healthcare businesses and professionals focus on what matters.
Our network of Health Bankers are available to support your personal and business banking. Call CommBank Health on 1800 222 484 Mon–Fri, 8am–8pm (Syd/Melb time) or book a callback.
Digital-first business banking and lending solutions designed to drive efficiencies and enhance your patients' experience.
Access the latest sector-specific insights, reports, case studies and actionable business insights.
As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our CommBank Smart Health Terms and Conditions (PDF), Financial Services Guide (PDF) and Operator and User Guides at our merchant support hub.
1 When settled into a CommBank Business Transaction Account.
2 Medicare Easyclaim is a digital claiming channel that helps practices lodge Medicare bulk bill and patient claims. Diagnostic Imaging, Radiology and Pathology claims excluded.
3 Available health funds include: ACA; AAMI; ADF; AHM; AIA; Apia; Australian Seniors; Australian Unity; Bupa; CBHS; CBHS Corporate; Defence Health; Doctors Health Fund; ESH; Frank; GMHBA; HBF; Health Partners; HCF; HCi; HIF; IMAN; ING; Latrobe; Medibank Private; Navy; NIB; Nurses & Midwives; OneMedi Fund; Peoplecare; Phoenix Health; Police Health; Priceline; Qantas Assure; QCH; RBHS; Real Insurance; RT Health; see-u by HBF; St.LukesHealth; Suncorp; Teachers Health; Teachers Union; Uni Health; Union Health; Westfund.
4 This applies when the WorkSafe Victoria payment rules of a claim are fully met. In some cases claims may require further assessment.
Scrypt.Pay is provided by Scrypt Ventures Pty Ltd ABN 45 627 644 759. Scrypt Ventures is a supplier of software services to the Commonwealth Bank and to the Pharmacy industry. Scrypt Ventures is not part of the Commonwealth Bank Group. Scrpyt.Pay uses the Commonwealth Bank Smart Health platform to provide payment services to Pharmacies for use by their customers.
